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Note
• Do not attempt to repair the Blu-ray Disc™ Player yourself. This may cause severe injury,
irreparable damage to your Blu-ray Disc™ Player or void your warranty.
• Please have available your Blu-ray Disc™ Player model and serial number before contacting us.
These numbers are available on the cabinet, as well as on the packaging.
Problem Tip
Cannot use the BD-Live™
function or download of data
does not perform properly.
Connect a USB flash drive before inserting the disc.
Connect a USB flash drive with enough capacity (1 GB or more).
Check if a USB flash drive is correctly inserted.
Make sure the write-protect switch on the USB flash drive is not enabled.
Cannot play back BD-video (BD-
ROM Profile 2.0).
Connect a USB flash drive (1 GB or more) which is formatted on this unit.
Some discs with BD-Live™ function require memory when playing back the
content.
Do not remove the USB flash drive during playback.
Folder or files stored on DLNA
home media server are not
displayed in the file list or cannot
be played back.
Check the setting on your home media server. (Refer to the user manual of
the home media server.)
Check the network connection and settings.
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