Gatekeeper Systems CartManager XD+ - Battery Voltage Is Low or Battery Runs down Quickly

CartManager XD Field Technician Guide Page 19
Battery Voltage is Low or Battery Runs Down Quickly
CartManager XD should operate for 8-10 hours on an eight hour charge. If run time is consistently low, despite a full
charge, it means that the batteries are either not receiving a full charge or are not holding the charge.
Start
1. Charge CartManager for a full 8 hours
2. Check the total voltage across all three batteries
Is voltage
>36V
1. Check output voltage at wall outlet
2. Voltage reading should be 110V (230V for 230
volt charger)
No
Batteries and
Chargers are good
Is Voltage reading
correct
1. Open hood and check battery terminals and
connections between batteries and charger
2. Check inline fuses on charger cables
3. Replace, clean or repair as needed
Yes
1. Check battery charger per “Battery Charger” section
in this guide. Repair or replace as necessary
Yes
1. Move CartManager to a different outlet
with adequate charging voltage. Notify
store rep of faulty outlet
No
Next
1. Charge CartManager for a full 8 to 12 hours as needed
2. Check the total voltage across all three batteries
Is voltage
>36V
1. Check Voltage of each individual battery
No
Does any battery
read less than 12V
1. Replace defective battery
2. Charge CartManager for full 8 hours
3. Check total voltage across all three
batteries
Yes
Is voltage
>36V
Yes
Contact
Gatekeeper
Systems
Customer
Support
No
No
Yes