Name: Gateway 600YG2
Brand: Gateway
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Troubleshooting

This chapter provides some solutions to common notebook

problems. Read this chapter to learn how to:

■ Troubleshoot typical hardware and software problems

■ Get telephone support

■ Use automated troubleshooting systems

■ Get tutoring and training

If the suggestions in this chapter do not correct the problem,

see “Getting Help” on page 39 for more information about

how to get help.

Default Chapter3
- Table of Contents3
1 Checking out Your Gateway 60011
- Front12
- Left Side13
- Right Side15
- Back16
- Bottom18
- Keyboard Area20
- Identifying Your Model22
- Finding Your Specifications24
- Accessories26
2 Getting Started29
- Connecting the AC Adapter30
  - Protecting from Power Source Problems32
- Starting Your Notebook33
  - Waking up Your Notebook34
- Turning off Your Notebook34
- Restarting (Rebooting) Your Notebook35
- Status Indicators36
- Using the Keyboard38
  - Key Types39
  - System Key Combinations40
- Multi-Function Buttons42
- Using the EZ Pad Touchpad43
  - Using the Touchpad44
- Connecting the Modem46
- Connecting to a Wired Ethernet Network47
  - Broadband Internet Connections48
- Installing a Printer, Scanner, or Other Peripheral Device48
3 Getting Help49
- Helpspot50
  - Searching for a Topic52
  - Helpspot Videos53
- Online Help54
- Gateway Web Site55
  - Using Esupport56
4 Windows Basics57
- About the Windows Environment58
- Using the Desktop59
  - Using the Start Menu59
  - Adding Icons to the Desktop61
- Identifying Window Items62
- Working with Files and Folders64
- Searching for Files72
  - Using the Windows Search Utility73
- Working with Documents75
- Shortcuts79
5 Using the Internet81
- Learning about the Internet82
- Setting up an Internet Account83
  - Accessing Your Internet Account84
- Using the World Wide Web85
  - Connecting to a Web Site86
  - Downloading Files87
- Using E-Mail88
  - Sending E-Mail88
  - Checking Your E-Mail89
6 Using Multimedia91
- Using the Diskette Drive92
- Using the DVD or Recordable CD Drive94
  - Identifying Drive Types94
  - Inserting a CD or DVD95
- Adjusting the Volume96
  - Adjusting the Volume in Windows XP96
  - Adjusting the Volume in Windows 200099
- Using Audio DJ101
- Listening to Cds106
  - Listening to Cds in Windows XP106
  - Listening to Cds in Windows 2000108
- Recording and Playing Audio109
- Playing Audio and Video Files with the Windows Media Player111
- Using Musicmatch113
- Using a Recordable CD Drive122
- Playing a DVD136
- Viewing the Display on a Television138
- Capturing Video141
7 Sending and Receiving Faxes143
- Installing and Configuring Fax144
- Sending a Simple Fax149
- Setting up Your Cover150
- Faxing from Programs151
- Faxing a Scanned Document152
- Receiving and Viewing a Fax152
- Canceling a Fax153
- Automatically Retry Sending a Fax in Windows XP154
- Automatically Cancelling a Fax in Windows XP155
8 Managing Power157
- Monitoring the Battery Charge158
- Recharging the Battery159
- Recalibrating the Battery160
- Changing Batteries161
  - Replacing the Main Battery161
  - Installing a Secondary Battery163
- Extending Battery Life166
- Changing Power Settings168
9 Travel Tips177
- Modem178
- Radio Frequency Wireless Connections178
- Files179
- Security179
- Power180
- Additional Tips181
10 Customizing Your Computer183
- Adjusting the Screen and Desktop Settings184
- Changing the Touchpad Settings195
- Adding and Modifying User Accounts197
11 Networking Your Computer199
- Benefits of Networking200
- Selecting a Network Connection202
  - Wired Ethernet Network202
  - Wireless Ethernet (IEEE 802.11A or IEEE 802.11B) Network202
- Using a Wired Ethernet Network203
- Using a Wireless Ethernet Network206
- Using Your Notebook on a Network211
  - Installing and Configuring Your Notebook for Ethernet Networking211
  - Turning Your Wireless Ethernet on or off211
12 Moving from Your Old Computer213
- Using the Windows XP Files and Settings Transfer Wizard214
- Transferring Files215
  - Finding Your Files215
- Transferring Internet Settings217
- Installing Your Old Printer or Scanner218
  - Installing a USB Printer or Scanner218
  - Installing a Parallel Port Printer219
- Installing Your Old Programs220
13 Maintaining Your Computer221
- Caring for Your Computer222
- Creating an Emergency Startup Diskette224
- Protecting Your Computer from Viruses226
- Managing Hard Drive Space229
- Cleaning Your Computer238
14 Restoring Software241
- Using the Restoration Cds242
- Reinstalling Device Drivers243
- Updating Device Drivers245
- Reinstalling Programs247
- Reinstalling Windows250
15 Upgrading Your Notebook253
- Adding and Removing a PC Card254
- Changing Drives256
- Preventing Static Electricity Discharge259
- Adding or Replacing Memory261
- Replacing the Main Hard Drive Kit265
16 Using the Gateway 600 Port Replicator269
- Front270
- Back271
- Connecting to the Port Replicator273
  - Attaching to the Port Replicator273
  - Disconnecting from the Port Replicator274
- Securing Your Port Replicator276
17 Troubleshooting277
- Safety Guidelines278
- First Steps279
- Software Support Tools279
- Troubleshooting280
- Telephone Support301
  - Before Calling Gateway Technical Support301
  - Telephone Numbers302
- Tutoring and Training303
A Safety, Regulatory, and Legal Information305
- Important Safety Information305
- Regulatory Compliance Statements307
- Wireless Guidance307
- United States of America309
- Laser Safety Statement315
Index317

Gateway 600YG2 User Manual

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Brand	Gateway
Model	600YG2
Category	Laptop
Language	English