Troubleshooting: Get error logs
6-20 Dash 3000/4000/5000 2000966-542D
5. Return to My Computer and double-click the CD-ROM drive.
6. Select dl > code > netUpdate.exe.
7. In the netUpdate window, select the patient monitor name or IP
address from the device list. Click Refresh until the IP address or
patient monitor name displays.
8. Click Get Log or Get All Logs.
NOTE
If you select Get All Logs and are connected to the CARESCAPE
Network, logs from every device type selected will transfer.
9. Select the folder you created for log files, then click OK.
10. The log file displays and a message at the top of the netUpdate
window displays a message that the log retrieval was successful.
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