Before YouCall ForService... GEA ,,a,oos.com
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What ToDo
Surla_its_ill_i Improper cookware • Use pans which are flat and match tbe diameter
being used. of the surface unit selected.
_ _o_king
A fuse in your home may be • Replace dm fuse or reset the circuit breaker.
blown or the circuit breaker
tappea.
Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
Incorrect deaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
le_s visible in time as a resuh of cleaning.
• 'ib avoid scratches, u_ tim recommended cleaning
procedures. Make sm'e bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Food spillovers not cleaned • See the Cleaning the glass cooktop section.
before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light colored glass when it is hot. This is tempera W and will disappear
cooktop, as the glass cools.
Hot cooktop came into • See the Glass surface--potential for permanent damage
contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Hot sugar mixture spilled • Call a qualified technician tor replacement.
on the cooktop.
Improper cookware • Use only flat cookware to minimize cycling.
being used.
You forgot to enter a • Press tbe BAKE pad and desired temperature or the
entering _oking time bake temperature or SELFCLEAN pad and desired clean time.
cleaning time.
Oven controls improperly set. • See dm Using the oven section.
Shelf position is incorrect • See tim Using the oven section.
or the shelf is not level.
Incorrect cookware or • See dm Using the oven section.
eookware of improper
size being used.
Oven thermostat needs • See the Adjust the oven thermostat--Do it yourself!
section.
adjustment. 2 7
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