ACTIVATING EMERGENCY ALARMS 
IMPORTANT NOTICE: In order to activate an EMERGENCY alarm through 
the “Operator”, the telephone you are using MUST hold a continuous 
audible tone while the button is held down.  See page 
15 of this booklet 
or check with your installing company to see if these EMERGENCY 
activations have been programmed into your security system. If so, the 
following list will tell you how to activate an EMERGENCY alarm: 
 
FIRE ALARM   Press and hold [1] key for 2 full seconds. 
AUXILIARY ALARM Press and hold [2] key for 2 full seconds. 
PANIC ALARM  Press and hold [3] key for 2 full seconds. 
 
EMERGENCY alarms can be programmed to be silent or audible at the 
protected site while possibly reporting an alarm to a monitoring center 
that could dispatch the proper authorities. 
 
 
THINGS TO KNOW ABOUT THE “OPERATOR” 
 
1. TouchTone telephones are required to use the “Operator” with 
your security system.  Rotary dial telephones will not function with 
the “Operator”. 
2. For Emergency activation (Fire, Auxiliary, Panic) through the 
“Operator”, you MUST be using a Touch-tone telephone that holds 
a continuous tone as long as the key is depressed. Check your 
phones to make sure they comply with this requirement. 
3. If your phone is answered by an answering machine when you are 
calling your system from an off-site location, there will be a short 
pause waiting for the answering machine to disconnect so the 
“Operator” can answer the call. 
4. If your phone is answered by an answering/fax machine or any 
other device that produces continuous tones for the first 8-10 
seconds, the “Operator” will not be able to answer an incoming call 
for the remote operation of your system. 
5. Zone and light/appliance descriptions are generic, but can be 
customized by your security installer to fit the needs of your 
system.