Why does my Gemini FlexiPen 120 pen stop or go to the right, making a strange noise?
This issue occurs because of an Antivirus program installed on your computer, which interferes with the plotter's operation. To resolve this, uninstall the Antivirus program.
What to do if the file was sent to plot but the Gemini FlexiPen 120 Plotter doesn’t respond?
If your plotter isn't responding, consider these potential causes and solutions: 1. Ensure the plotter is working with the correct parameters. 2. Verify the serial wire is securely connected to both the computer and the plotter. 3. Confirm that the serial port setting is correct. 4. Set the origin and press the “Location” key. 5. Make sure the plotter is in the Connect state.
Why are there gaps on horizontally and vertically, and resized pieces from the marker on my Gemini FlexiPen 120?
This problem occurs because of an Antivirus program installed on your computer that disrupts the communication between the plotter and the computer. The suggested solution is to uninstall the Antivirus program.
Why does my Gemini FlexiPen 120 Plotter pen go to the left side and make a strange noise during plotting?
This issue arises when there're invalid data sets in the program, for example, the marker width is bigger than the paper width. To fix this, ensure that you set the marker width according to the paper width.
How to fix if Gemini FlexiPen 120 crumples the paper?
If your plotter is crumpling the paper, it's likely due to a dirty contact surface between the paper and the plotter. To resolve this, clean and lubricate the contact surface.
How to fix if the plotting files cannot be plotted on Gemini FlexiPen 120?
If you're unable to plot files, it could be due to the serial port being secured or incorrect serial port settings. To resolve this: 1. Unsecure the port by uninstalling the Antivirus program. 2. Ensure that the settings regarding the serial port are correctly configured.
What to do if my Gemini FlexiPen 120 draw is interrupted?
If the draw is interrupted, it could be due to: 1. A refill that doesn’t work properly. 2. A damaged white plastic band. To solve this: 1. Change the refill. 2. Change the plastic band.
How to resolve horizontally gap appears between bands on Gemini FlexiPen 120?
If you're seeing horizontal gaps between bands, it could be due to: 1. Uneven paper. 2. Improperly arranged paper. 3. An inclined plotter. To address this: 1. Replace the paper. 2. Rearrange the paper following the instructions. 3. Check the plotter's flatness.
How to fix if Gemini FlexiPen 120 paper is not properly dragged?
If the paper isn't being dragged properly, leading to overlapping in the plotted file, the pressing wheels are likely dirty. Clean the continuous pressing wheels to resolve this issue.
How to fix if the Gemini FlexiPen 120 does not feed the paper?
If the plotter isn't feeding paper, it could be due to: 1. The paper roll is over. 2. The paper sensor is obstructed. 3. The feed bar is making contact with the fastening holder. To resolve this: 1. Replace the paper roll. 2. Remove any objects from the plotter area. 3. Ensure the bar is properly fixed to avoid contact with the holders.
Crucial safety notice advising users to read the guide carefully before operation.
Details the technical data and specifications for the Flexipen 120/165 plotters.
Provides advice on power supply, serial cable, antivirus, and serial port usage.
Outlines the essential steps for setting up the plotter for the first time.
Identifies and labels the various physical parts of the plotter.
Details the process of assembling the plotter from its delivered packages.
Explains the procedure for connecting the plotter to a power source and its startup.
Details the plotter's control panel, including display, keys, and indicators.
Provides instructions for placing the paper roll onto the feed spindle correctly.
Explains how to attach the paper to the recovering reel spindle.
Details the refill device and how to mount it onto the writing head.
Instructions on inserting standard and 3 ml 'JUMBO' refills into the writing device.
Step-by-step guide for installing the plotter's software on a computer.
Overview of the software's interface, menus, and basic functionalities.
Details on configuring program settings, plotter type, and optimization options.
Guides on calibrating the plotter for accuracy and initiating the plotting process.
Details lubrication and cleaning schedules for plotter components.
Recommends frequency for recalibration and methods for checking plotting quality.
Lists typical problems with the control panel, power, and plotter response.
Addresses software startup problems and issues affecting plotting output quality.
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