Gemini FlexiPen 120 - User Manual

Questions and Answers

E
Erica BowenAug 20, 2025
Why does my Gemini FlexiPen 120 pen stop or go to the right, making a strange noise?
- A
  arthurpayneAug 20, 2025
  This issue occurs because of an Antivirus program installed on your computer, which interferes with the plotter's operation. To resolve this, uninstall the Antivirus program.
M
Margaret WoodsAug 22, 2025
What to do if the file was sent to plot but the Gemini FlexiPen 120 Plotter doesn’t respond?
- R
  Richard CurtisAug 22, 2025
  If your plotter isn't responding, consider these potential causes and solutions: 1. Ensure the plotter is working with the correct parameters. 2. Verify the serial wire is securely connected to both the computer and the plotter. 3. Confirm that the serial port setting is correct. 4. Set the origin and press the “Location” key. 5. Make sure the plotter is in the Connect state.
N
Nicholas RojasAug 23, 2025
Why are there gaps on horizontally and vertically, and resized pieces from the marker on my Gemini FlexiPen 120?
- M
  monica26Aug 25, 2025
  This problem occurs because of an Antivirus program installed on your computer that disrupts the communication between the plotter and the computer. The suggested solution is to uninstall the Antivirus program.
M
Maurice HernandezAug 26, 2025
Why does my Gemini FlexiPen 120 Plotter pen go to the left side and make a strange noise during plotting?
- C
  Chelsea BurchAug 26, 2025
  This issue arises when there're invalid data sets in the program, for example, the marker width is bigger than the paper width. To fix this, ensure that you set the marker width according to the paper width.
V
vjohnsonAug 27, 2025
How to fix if Gemini FlexiPen 120 crumples the paper?
- E
  Edward RichardAug 28, 2025
  If your plotter is crumpling the paper, it's likely due to a dirty contact surface between the paper and the plotter. To resolve this, clean and lubricate the contact surface.
P
Paula ButlerAug 29, 2025
How to fix if the plotting files cannot be plotted on Gemini FlexiPen 120?
- M
  Maurice BrayAug 30, 2025
  If you're unable to plot files, it could be due to the serial port being secured or incorrect serial port settings. To resolve this: 1. Unsecure the port by uninstalling the Antivirus program. 2. Ensure that the settings regarding the serial port are correctly configured.
B
brettbradleyAug 31, 2025
What to do if my Gemini FlexiPen 120 draw is interrupted?
- P
  pughtommyAug 31, 2025
  If the draw is interrupted, it could be due to: 1. A refill that doesn’t work properly. 2. A damaged white plastic band. To solve this: 1. Change the refill. 2. Change the plastic band.
K
kellybergSep 2, 2025
How to resolve horizontally gap appears between bands on Gemini FlexiPen 120?
- R
  Roger DavisSep 3, 2025
  If you're seeing horizontal gaps between bands, it could be due to: 1. Uneven paper. 2. Improperly arranged paper. 3. An inclined plotter. To address this: 1. Replace the paper. 2. Rearrange the paper following the instructions. 3. Check the plotter's flatness.
D
delgadotiffanySep 4, 2025
How to fix if Gemini FlexiPen 120 paper is not properly dragged?
- A
  andersonebonySep 4, 2025
  If the paper isn't being dragged properly, leading to overlapping in the plotted file, the pressing wheels are likely dirty. Clean the continuous pressing wheels to resolve this issue.
S
suttonreneeSep 7, 2025
How to fix if the Gemini FlexiPen 120 does not feed the paper?
- K
  Kevin NashSep 7, 2025
  If the plotter isn't feeding paper, it could be due to: 1. The paper roll is over. 2. The paper sensor is obstructed. 3. The feed bar is making contact with the fastening holder. To resolve this: 1. Replace the paper roll. 2. Remove any objects from the plotter area. 3. Ensure the bar is properly fixed to avoid contact with the holders.