Troubleshooting
40 Synergy Automatic Standby Generator Owner’s Manual
5.4 — Load Shed Troubleshooting
Table 5-4. Load Shed Diagnostics
Symptom Possible Causes
Generator stalls when large load is
supplied.
1) Total load is too big for the generator and fuel type. Contact installing dealer
to correct installation.
2) A large load is not wired through the Loadshed module. Contact installing
dealer to correct installation.
Large loads keep getting shed and
locked out (load LED goes out for
30 minutes).
Total load is too big for generator. Contact installing dealer to correct installa-
tion.
Output voltage is low/high. Voltage calibration incorrect. Contact servicing dealer.
Generator does not pull full power. Current calibration incorrect. Contact servicing dealer.
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