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Generac Power Systems HTS - Limited Warranty; Guidelines; Exclusions

Generac Power Systems HTS
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Generac Power Systems 2 Year (2B) Limited Warranty for Industrial
Transfer Switch Systems
For the period of warranty noted below, which begins upon the successful start-up and/or on-line activation of the unit, Generac Power Systems,
Inc. “Generac” warrants that its transfer switch will be free from defects in material and workmanship for the items and period set forth below.
Generac will, at its discretion, repair or replace any part(s) which, upon evaluation, inspection and testing by Generac or an Independent
Authorized Service Dealer, is found to be defective. Any equipment that the purchaser/owner claims to be defective must be evaluated by the
nearest Independent Authorized Service Dealer.
Guidelines:
The following will NOT be covered by this warranty:
THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. SPECIFICALLY, GENERAC MAKES NO OTHER WARRANTIES
AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES WHICH ARE ALLOWED BY LAW, SHALL BE
LIMITED IN DURATION TO THE TERMS OF THE EXPRESS LIMITED WARRANTY PROVIDED HEREIN. SOME JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. GENERAC'S ONLY LIABILITY
SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GENERAC BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC’S NEGLIGENCE. SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU COULD ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW.
FOR AUSTRALIA ONLY: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
FOR NEW ZEALAND ONLY: Nothing in this warranty statement excludes, restricts or modifies any condition, warranty right or remedy which
pursuant to the New Zealand Legislation (Commonwealth or State) including the Fair Trading Practices Act of 1986 or the Consumer Guarantees Act
1993 (“CGA”) applies to this limited warranty and may not be so excluded, restricted or modified. Nothing in this statement is intended to have the
effect of contracting out of the provisions of the CGA, except to the extent permitted by that Act, and these terms are to be modified to the extent
necessary to give effect to that intention. If you acquire goods from Generac Power Systems or any of its authorized resellers and distributors for the
purposes of a business, then pursuant to section 43(2) of the CGA, it is agreed that the provisions of the CGA do not apply.
GENERAC POWER SYSTEMS, INC. • P.O. BOX 8 • Waukesha, WI, USA 53187
Ph: (888) GENERAC (436-3722) • Fax: (262) 544-4851
To locate the nearest Independent Authorized Service Dealer and to download schematics, exploded views and parts lists
visit our website: www.generac.com
Part No. 0J4302 Revision G (2/16)
Warranty Coverage in Year(s): 1 Warranty Coverage in Year(s): 2
Parts, Labor and Limited Travel Limited Parts Only
1. Unit must be registered and proof of purchase available.
2. Any and all warranty repairs and/or concerns must be performed
and/or addressed by an Independent Authorized Se
rvice
De
aler, or branch thereof. Repairs or diagnostics performed by
individuals other than Independent Authorized Service De
alers
n
ot authorized in writing by Generac will not be covered.
3. Warranty is transferable between ownership of original
installation site.
4. Generac may choose to repair, replace or refund a piece of
equipment in its sole discretion.
5. Warranty only applies to permanently wired and mounted units.
6. Enclosures are warranted for the first year of ownership only.
Damage caused after receipt of generator is the responsibility of
the owner and is not covered by this warranty. Nicks, scrapes,
dents or scratches to the painted enclosure should be repaired
promptly by the owner.
7. Proof of performance of all required maintenance must be
available.
8. Travel allowance is limited to 300 miles maximum or seven and
a half (7.5) hours maximum (per occurrence, whichever is less)
round trip from the nearest Independent Authorized Service
Dealer. Any additional travel required will not be covered.
1. Costs of normal maintenance (i.e. associated part(s),
adjustments, installation and start-up).
2. Damage to the transfer switch system caused by accidents,
shipping, handling or improper storage.
3. Damage/failures caused by operation with loads or installations
other than what’s recommended or specified by Generac.
Unauthorized modification/misapplication will not be warranted
unless authorized by Generac in writing.
4. Rental equipment used while warranty repairs are being
performed and/or any extraordinary equipment used for removal
and/or reinstallation of generator (i.e. cranes, hoists, lifts, et. al.).
5. Planes, ferries, railroad, buses, helicopters, snowmobiles, snow-
cats, off-road vehicles or any other mode of transport deemed
not standard by Generac.
6. Failures due to normal wear and tear, accident, misuse, abuse,
neglect, improper installation, or improper sizing.
7. Damage to any covered components or consequential damages
caused by the use of a non-OEM part will not be covered by this
warranty.
8. Damage related to rodent, reptile, and/or insect infestation.
9. Repairs or diagnostics performed by individuals other than
Independent Authorized Service Dealers not authorized in
writing by Generac.
10. Steel enclosures that rust as a result of improper installation,
location in a harsh or salt water environment, or are scratched
where the integrity of applied paint is compromised.
11. Fuses, light bulbs and any related labor.
12. Units sold, rated or used for “Prime Power”, “Trailer Mounted” or
“Rental Unit” applications as defined by Generac. Contact an
Independent Authorized Service Dealer for definitions.
13. Failures caused by any act of God or external cause including
without limitation, fire, theft, freezing, war, lightning, earthquake,
windstorm, hail, water, tornado, hurricane, or any other matters
which are reasonably beyond the manufacturer’s control.
14. Shipping costs associated with expedited shipping.
15. Any incidental, consequential or indirect damages caused by
def
ects in materials or workmanship, or any delay in repair or
replacement of the defective part(s).
16. Any unit built/manufactured prior to 2014 models.
17. Overtime, holiday or emergency labor.
18. Living or travel expenses of person(s) performing service,
except as specifically included within the terms of a specific unit
warranty period.

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