Customer Satisfaction Procedure
Chevrolet/Geo dealers have the facilities, trained
technicians and up-to-date information to promptly
address any concerns you may have. However,
if
a
concern has not been resolved to your complete
satisfaction, take the following steps:
STEP
ONE
--
Discuss your concern with a member
of
dealership management. Normally, concerns can
be
quickly resolved at that level.
If
the matter has
already been reviewed with the Sales, Service or
Parts
Manager, contact the owner
of
the dealership
or
the
General Manager.
8-2
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