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Giant neos pro - Troubleshooting Common Issues; Display, Sensor, and Data Problems

Giant neos pro
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Trouble Shooting
53 54
No LCD display
Problem Possible Cause
Battery is dead Replace battery
Battery is installed in
wrong position
Install battery in correct
position
Computer is in shipping mode
Magnet is misaligned or too
far away
Not paired yet
Heart rate monitor visual alarm
is On, current heart rate exceeds
the upper/ lower heart rate limit
Re-setting the heart rate
limits
(upper/ lower heart rate limit)
Readjust the magnet and
sensor position
Pair the Sensor
Press the AC button which
is located on the back side
of the computer once after
install the battery.
Solution
No Current Speed /
Cadence display
LCD display is
blinking
Erratic Data
Problem Possible Cause
Magnet is misaligned or
too far away
Readjust the magnet and
sensor position
Sensor battery is low battery Replace the sensor battery
Heart Rate Monitor needs to
be reset
Sensor is asleep
Solution
Heart rate belt does
not pair
Display
Take the battery out from the
belt, discharge the belt by
reversing the battery upside
down and insert into the
battery compartment for 2
seconds, then take the
battery out and insert it back
to the battery compartment
with correct polarity and do
the pairing again.
Wake up the speed/ cadence
sensor with magnets
connecting or wake up heart
rate monitor by wearing the
heart rate belt on chest

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