WARRANTY
The device is guaranteed to the first user for a period of twenty-four (24) months from
the date of purchase against defects in materials or of the manufacturing, twelve (12)
months if the user uses the device for professional purposes, provided that it is used
properly and maintained under normal operating conditions.
Warranty coverage is limited in the following cases:
- Six (6) months for supplied accessories subject to wear such as batteries, chargers,
power supply units, cables, G-trode handpiece.
- Ninety (90) days for the media containing software such as, for example, CD-ROMs,
memory cards, etc...
- No warranty for extendable accessories and materials such as, for example, electrodes,
etc.
The warranty is valid and enforceable in the country where the product was purchased. In
the event that the product is purchased in any country of the European Community, the
warranty is still valid in all its countries.
In order to take advantage of the warranty service, the user must comply with the
following warranty clauses:
1. The products, and all accessories, to be repaired must be sent by and at the expenses
of the customer in their original packages.
2. The product's warranty is subject to the production of a fiscal document (fiscal
receipt, receipted bill or sale invoice), attesting the product's purchase date.
3. The repair work shall have no effect on the original warranty expiry date and shall
neither renew nor extend it.
4. If, during the repair work, no defects are found, the costs related to inspection times
shall in any case be charged.
5. The warranty becomes void where the fault has been caused by: impacts, falls,
erroneous or improper use of the product, use of non-original power supply unit or
charger, accidental events, alteration, replacement/detachment of the warranty seals
and/or tampering with the product. The warranty does not cover damages caused during
transportation when unsuitable packages are used.
6. The warranty does not cover the inability to use the product, other incidental or
consequent costs or other expenses incurred by the purchaser.
NOTE: Before returning the device for repairs, we recommend to read carefully the user
instructions contained in the manual and visit Globus website.
In case you need to return your product for assistance, contact your dealer or contact
Globus Service.
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