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Gmate VOICE - Troubleshooting Control Solution Results

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Results outside the expected range may indicate:
45
CONTROL SOLUTION TESTING
STEP 8
Discard the used test strip. The control solution test result will automatically
be stored in memory.
Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
www.Gmate.com
Test strip is damaged, expired, or passed its discard date.
Control solution test was performed outside the correct temperature
range between 68°F – 77°F (20°C – 25°C).
Control solution is too cold or too warm.
Failure to follow all the instructions for performing a control solution test
in this User Manual.
Control solution is contaminated, expired, or passed its discard date.
If you continue to receive the control solution test results outside the
range printed on the test strip vial, Do NOT use the meter, test strips, or
control solution. Call your local distributor or Gmate® Customer Service
Support toll-free at 1-855-GO-GMATE (1-855-464-6283) / 24 hours a day,
7 days a week.

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