GME TX6165 - Page 36

TX6165 INSTRUCTION MANUAL
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2.5 We warrant that we will perform services with reasonable care and skill and
agree to investigate any complaint regarding our services made in good faith.
If we are satised that the complaint is justied, and as our sole liability to you
under this warranty (to the extent permitted at law), we agree to supply those
services again at no extra charge to you.
2.6 To make a warranty claim you must before the end of the applicable warranty
period (see warranty table), at your own cost, return the goods you allege are
defective, provide written details of the defect, and give us an original or copy
of the sales invoice or some other evidence showing details of the transaction.
Before returning any goods you will be required to follow the available options:
Contact our Customer Support Team on 1300 463 463 or
techsupport@gme.net.au.
A customer support team member will troubleshoot and validate if your
product is faulty. If so, they will email you a product RMA (Return Material
Authorisation).
Products that are authorised to be returned to GME
must include the following:
RMA form (Return Material Authorisation)
A copy of your proof of purchase, the faulty product, including all accessories
2.7 Send your claim to:
GME Pty Ltd.
17 Gibbon Rd, Winston Hills, NSW 2153, Australia.
Tel: (02) 8867 6000 Fax: (02) 8867 6199.
Email: servadmin@gme.net.au
2.8 If we determine that your goods are defective, we will pay for the cost of
returning the repaired or replaced goods to you, and reimburse you for your
reasonable expenses of sending your warranty claim to us.