go-e Charger Gemini - Page 13

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10. LED status display/troubleshooting
Activation required
The LEDs light up blue and two white LEDs move
from the top and bottom to the centre.
The „Access control“/“Charging mode“ is not set to
„Open“. Use a learned RFID chip or the app to activate
the charging process.
Vehicle is not recognised
The LEDs light up blue in the standby mode.
However, the charging process does not start.
Check the charging cable and the tight t of the plugs.
RFID chip detected
5 LEDs light up green.
The go-e Charger has recognised an RFID chip autho-
rised for charging and releases the charge.
Unknown RFID chip
5 LEDs light up red.
An unknown RFID chip was used. Use a learned RFID
chip to activate charging.
Internal error
The LEDs ash red.
The go-e Charger has detected a general communica-
tion error. Check the error code in the go-e Charger
app.
Grounding fault
The LEDs ash red at the top and glow green/yellow
statically at the bottom.
Check whether the supply line to the go-e Charger is
properly grounded.
10. LED status display/troubleshooting
Fault current detected
The LEDs ash red at the top and light up pink at the
bottom.
The Charger has detected a DC fault current >= 6 mA
or AC fault current >= 20 mA. To acknowledge the
fault, press „Reboot“ in the app or disconnect the
Charger from the power supply for a short time. If
necessary, the charging current can be reduced, but
also check the connection used. (The charging system
in your vehicle may also be defective).
Increased temperature
The LEDs light up yellow at the bottom and ash red
at the top.
The temperature in the go-e Charger is increased.
Therefore, the charging current is automatically re-
duced.
Phase error
The LEDs light up blue at the bottom and ash red at
the top.
Check whether the phase/s of the go-e Charger are
connected properly. It is possible that only 2 phases
are connected. If no function occurs, contact the go-e
Support.
Error unlocking or locking
The LEDs briey light up red at the top and yellow at
the bottom.
The charging cable could not be unlocked or locked
properly. The unit tries to repeat the process every
ve seconds. The type 2 plug may not be inserted
completely. Try to insert it into the type 2 socket as
far as possible.
Installation and operating manual go-e Charger Gemini / go-e Charger Gemini 2.0 | V 1.0Installation and operating manual go-e Charger Gemini / go-e Charger Gemini 2.0 | V 1.0