Do you have a question about the go-e Gemini and is the answer not in the manual?
RFID | Yes |
---|---|
Charging Power | 22 kW |
Charging Current | 32 A |
Connector Type | Type 2 |
Communication | WiFi |
Input Voltage | 230/400V |
Provides explanations for various symbols, including warnings, safety instructions, and usage tips.
Thanks the customer and highlights the product's sustainable charging features and benefits.
Guides on downloading the data sheet, observing safety notes, and general preparation before installation.
Details country-specific requirements for authorities and grid operators regarding charging stations.
Outlines crucial safety rules for charger operation, including warnings about high voltage and electromagnetic fields.
Details electrical protective measures, installation, and operation guidelines for qualified electricians.
Covers ambient conditions, location recommendations, and safe handling of plugs and connections.
Addresses rules for repairs, disposal of the device, and legal information regarding the manual.
Identifies and describes all components of the charger, including RFID chip, reset card, reader, and sockets.
Lists all items included in the delivery package and available optional accessories for purchase.
Details physical specifications, weight, dimensions, and permissible operating environments for the charger.
Presents detailed charging capacities, safety features like RCD protection, and connection types.
Outlines the charger's app functionalities, remote control options, and connectivity protocols.
Lists the required tools and enclosed mounting materials for installing the go-e Charger.
Guides on mounting the wall bracket, drilling holes, and attaching the charger securely.
Details electrical connections, RCD/MCB requirements, and cable cross-section recommendations.
Covers connecting multiple chargers, ripple control receivers, and activating load balancing.
Explains the charger's self-test, LED indicators, and readiness for operation and charging.
Guides on initiating, monitoring, and stopping the charging process, including cable locking.
Explains LED patterns for deactivated ground check and waiting status, indicating potential issues.
Details LED indications for activation, RFID chip status, internal errors, and grounding faults.
Describes LED patterns for phase errors, fault currents, increased temperature, and unlocking/locking issues.
Explains LEDs related to firmware updates, successful/failed updates, and connection/cable problems.
Details the reset card's use for app setup, accessing data, and resetting the charger to factory settings.
Explains RFID chip use for protection against unauthorized charging and managing multiple users.
Guides on connecting the charger to the app using the hotspot or a home Wi-Fi network.
Explains how to use the app's charging interface, control parameters, and view energy data.
Details app settings for adjusting current levels, setting kWh limits, and configuring flexible energy tariffs.
Covers app features for scheduling charging, load balancing, and managing cable unlock functions.
Outlines the warranty period, the procedure for making claims, and conditions that void the warranty.
Addresses the availability of digital services and the legal framework governing guarantee claims.
Declares the product's compliance with EU directives, specifically for radio equipment.
Directs users to the website for frequently asked questions and troubleshooting assistance.
Provides company address, email, and phone number for direct customer support inquiries.