2323
10. LED status display/troubleshooting
Fault current detected
The LEDs ash red at the top and light up pink
at the bottom.
The Charger has detected a DC fault current >=
6 mA or AC fault current >= 20 mA. To acknow-
ledge the fault, press „Reboot“ in the app or dis-
connect the Charger from the power supply for
a short time. If necessary, the charging current
can be reduced, but also check the connection
used. (The charging system in your vehicle may
also be defective).
Increased temperature
The LEDs light up yellow at the bottom and ash
red at the top.
The temperature in the go-e Charger is increa-
sed. Therefore, the charging current is automa-
tically reduced.
Phase error
The LEDs light up blue at the bottom and ash
red at the top.
Check whether the phase/s of the go-e Charger
are connected properly. It is possible that only
2 phases are connected. If no function occurs,
contact the go-e Support.
Error unlocking or locking
The LEDs briey light up red at the top and yel-
low at the bottom.
The charging cable could not be unlocked or lo-
cked properly. The unit tries to repeat the pro-
cess every ve seconds. The type 2 plug may not
be inserted completely. Try to insert it into the
type 2 socket as far as possible.
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