22
Attention
• Unable to trigger flash or camera shutter. Make sure batteries are installed
correctly and Power Switch is turned on. Check if the transmitter and receiver are
set to the same channel, if the hotshoe mount or connection cable is well
connected, or if the flash triggers are set to the correct mode.
• Camera shoots but does not focus. Check if the focus mode of the camera or lens
is set to MF. If so, set it to AF.
• Signal disturbance or shooting interference. Change a different channel on the
device.
• Operating distance limited or flash missing. Check if batteries are exhausted. If
so, change them.
The Reason & Solution of Not Triggering in Godox 2.4G Wireless
Disturbed by the 2.4G signal in outer environment (e.g. wireless base station, 2.4G
wifi router, Bluetooth, etc.)
• To adjust the channel CH setting on the flash trigger (add 10+ channels) and use
the channel which is not disturbed. Or turn off the other 2.4G equipment in
working.
Please make sure that whether the flash has finished its recycle or caught up with
the continuous shooting speed or not (the flash ready indicator is lighten) and the
flash is not under the state of over-heat protection or other abnormal situation.
• Please downgrade the flash power output. If the flash is in TTL mode, please try
to change it to M mode (a preflash is needed in TTL mode).
Whether the distance between the flash trigger and the flash is too close or not
• Please turn on the “close distance wireless mode” on the flash trigger (<0.5m)
• Please set the C.Fn-DIST to 0-30m.
Whether the flash trigger and the receiver end equipment are in the low battery
states or not.
• Please replace the battery (the flash trigger is recommended to use 1.5V
disposable alkaline battery).
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