Symptom Solution
Machine doesn’t turn on
- Make sure the power supply is active, the plug is correctly
positioned in the electrical outlet and the machine is switched on.
- Check the fuse, and replace if necessary.
Machine stops while running
- Make sure the machine is correctly assembled.
- If the machine is overloaded, use the reverse switch to dislodge
some of the ingredients.
- If the material you are trying to process is cut too large or is too
hard, try using the reverse switch to clear the machine.
- Check the fuse, and replace if necessary.
Noisy gears
- Make sure the Twin Gears are correctly aligned.
- Check to see if there is any hard material lodged in the gears.
If so, disassemble the machine, rinse and try again.
Pulp discharge casing doesn’t fit properly
- Check to see if the Twin Gears are seated properly. Give them a
twist while pushing in until they lock into place.
Pulp discharge casing begins shaking
- Tighten the Latching Arm Knobs
Pulp is not being ejected; Ingredients are
coming back up the feeding chute
- Loosen the Outlet Adjusting Knob
Pulp is too wet
- Tighten the Outlet Adjusting Knob
Pulp comes out with juice
- Make sure the screen is in position
Low amount of juice
- Tighten the Outlet Adjusting Knob
Material jammed
- Flip the switch to the reverse position once or twice.
- If it doesn’t clear, disassemble the machine to clear any blockage.
18
Changing the Fuse
1. Unplug the juicer and store the cord in the Cord Storage Compartment.
2. Locate the square plate on the bottom of the GS Juice Extractor. Using a small Phillips Head screwdriver, remove the two
screws that hold the plate in position. Remove the square plate.
3. Find the round, capsule-shaped, milky-colored fuse casing. There is a white wire
extending from each end of the capsule.
4. Grasp one end of the fuse casing between your thumb and forefinger of one hand;
and the other end of the fuse casing in the other hand. Push both ends toward the
center and twist to open the fuse holder. Release both ends.
5. Remove the old fuse from the casing and discard properly. Place a new fuse into
the casing. Close the fuse casing by reversing the procedure in Step 4, above.
6. Replace the square bottom plate and the two screws to secure to plate. If your Green Star Juice Extractor still experiences
problems after troubleshooting, please contact your nearest authorized service center.
Green Star requires special repair procedures. Repairs beyond the scope of the Troubleshooting Chart should never be attempted
by anyone other than an authorized service center. Repairs made other than by an authorized service center will void your
warranty.
If the machine has stopped running, please wait 10 minutes and try turning it on again.
In the unlikely event that the Feeding Chute becomes jammed while juicing or processing any food items:
A. Put the “ON/OFF” switch in the “REVERSE” position to dislodge the food.
B. If this does not work, TURN THE MACHINE OFF AND DISCONNECT IT FROM THE ELECTRICAL OUTLET (FOR SAFETY).
Use a blunt tool to loosen whatever food is lodged in the Feeding Chute.
WARNING:
Never stick a knife, spoon, or other foreign object down the feeding chute while the machine is in operation!
TROUBLESHOOTING
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