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Appendix A Troubleshooting storage
controllers
This section provides troubleshooting information for common issues with storage controllers.
Viewing storage controller models
1. Sign in to HDM. For information about logging in to HDM, see the firmware update guide for
the server.
2. In the navigation pane, select Dashboard > Hardware Summary.
3. Click the Storage tab.
Figure 1 Viewing storage controller models
Drive failure
When the Fault/UID LED of a drive turns amber or the management tool shows that the drive is in
Failed state, you can determine that the drive fails.
To solve this issue, perform one of the following tasks as needed:
If the drive is not used for configuring a RAID array, replace the drive with a new one.
If the failed drive is configured as a hot spare drive, replace the drive with a new one and
configure the new drive as a hot spare drive.
If the failed drive is a member of a non-redundant RAID array (for example, RAID 0 or simple
volume), replace the failed drive with a new drive and reconfigure the RAID array.
If the failed drive is a member of a redundant RAID array and is configured as a hot spare
drive:
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