Service
Page EN-29
Service
In order for us to help you quickly, please tell us:
Name of appliance Model Order number
hanseatic Vacuum cleaner V18C01A-80 66310616
Accessories Order number
1× inlet and foam filter set 37091433
1× hygiene filter 58452657
Please note!
You are responsible for the condition of the appliance and its prop-
er use in the household.
Damage resulting from non-compliance with this user manual can-
not be recognised.
General customer service
Please contact your mail order company’s product advice centre if
you have questions, complaints or accessory orders.
Spare parts
Customers in Germany
– Please contact Hermes Fulfilment GmbH.
Tel. +49 (0)57 32 99 66 00,
Monday–Thursday 8 a.m.–3 p.m., Friday 8 a.m.–2 p.m.
Email: ersatzteilservice-eletrokleingeraete@hermes-ws.com
Customers in Austria
– Please contact your mail order company’s customer service centre
or product advice centre.
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