Harbor Breeze E-BDB52MBK5BC4N - Care and Maintenance; Troubleshooting

TROUBLESHOOTING
19
At least twice each year, lower canopy (B) to check downrod (A) assembly, and then tighten all
screws on the fan. Clean motor housing (D) with only a soft brush or lint-free cloth to avoid
scratching the finish. Clean blades (G) with a lint-free cloth. You may occasionally apply a light
coat of furniture polish to wood blades for added protection.
Important: Shut off main power supply before beginning any maintenance. Do not use water or
a damp cloth to clean the ceiling fan.
CARE AND MAINTENANCE
If you have any questions regarding the product please call customer service at 1-800-527-1292,
8:30 a.m. - 5 p.m., CST, Monday - Friday.
Warning: Before beginning work, shut off the power supply to avoid electrical shock.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Fan does not move.
1. Reverse switch not engaged.
2. Power is off or fuse is blown.
3. Faulty wire connection.
1. Push switch firmly either up or
down.
2. Turn power on or check fuse.
3. Turn power off. Loosen canopy
(B) and check all connections.
Noisy operation.
1. Blades (G) are loose.
2. Cracked blade (G).
3. Full range dimmer switch.
4. Fan is new.
1. Check to be sure plastic locking
mechanisms (E) are secure.
2. Replace blade (G).
3. Replace with an approved
speed control device.
4. Allow fan a “break in” period of a
few days, especially when running
the fan at Medium and High
speeds.
Excessive wobbling.
1. Blades (G) are loose.
2. Blade arms (H) incorrectly attached.
3. Unbalanced blades (G).
4. Fan not securely mounted.
5. Fan too close to vaulted ceiling.
6. Set screw(s) on motor housing yoke
is (are) not tightened properly.
7. Set screw on hanging ball is not
tightened properly.
1. Check to be sure plastic locking
mechanisms (E) are secure.
2. Re-install blade arms (H).
3. Switch one blade (G) with a
blade (G) from the opposite side.
4. Turn power off. Carefully loosen
canopy (B) and verify that
mounting bracket (C) is secure.
5. Use a longer downrod (A) or
move fan to another location.
6. Tighten yoke set screw(s)
securely.
7. Carefully loosen and lower
canopy (B) and verify that set
screw on hanging ball is tightened
securely.
Fan operates but
lights fail.
1. Bulb(s) not installed correctly.
2. Wires in canopy (B) not wired
properly.
1. Re-install bulb(s).
2. Check wires in canopy (B) and,
if necessary, re-wire according to
instructions on pages 12 and 13.