Heathkit SW-7800 - Replacement Parts; Customer Service; Repair Service

CUSTOMER
SERVICE
REPLACEMENT
PARTS
Please
provide
complete
information
when
you
request
re-
placements
from
either
the factory
or
Heath Electronic Cen-
ters.
Be
certain
to
include
the
HEATH
part
number
exactly
as
it
appears
in
the
pars
list
ORDERING
FROM
THE
FACTORY
Print
all
of
the
information
requested
on
the
parts
order
form
furnished
with
this
product
and
mail
it
to
Heath.
For
tel
orders
(parts
only)
dial
616
982-3571.
If
you
are
un
locate
an
order
form,
write
us
a
letter
or
card
including:
¢
Heath
part
number.
©
Model
number
©
Date
of
purchase.
*
Location
purchased
or
invoice
number.
‘©
Nature
of
the
defo
©
Your
payment
or
authorization
for
COD
shipment
of
p:
not
covered
by warranty.
Mail
letters
to:
Heath
Company
Benton Harbor
Mi 49022
Attn:
Parts
Replacement
Retain
original
parts
until
you
receive
replacements.
Parts
that
should
be
returned
to
the
factory
will
be
listed
on
your
packing
slip.
OBTAINING
REPLACEMENTS
FROM
HEATH
ELECTRONIC
CENTERS
For
your
convenience,
“over
the
counter”
replacement
parts
are
available
from
the Heath
Electronic
Centers
listed
in
your
talog.
Be
sure
to
bring
in
the
original
part
and
purchase
invoice
when
you
request
a warranty
replacement
from
a
Heath Electronic
Center.
TECHNICAL
CONSULTATION
Need
help
with
your
kit?
—
Self-Service?
—
Construction?
—
Operation?
—
Call
or
write
for
assistance.
you'lfind
our
Tech-
nical
Consultants
eager
to
help
with
just
about
any
technical
problem
except
“customizing”
for
unique
applications.
1e
effectiveness
of
our
consultation
s
nformation
you
furnish. Be
sure
to
tell
us
ice
depends
on
the
©
The
Model
number
and
Series
number
from
the
blue and
white
label
‘©
The
date
of
purchase.
*
An
exact description
of
the
difficulty
-verything
you
have
done
in
attempting
to
cc
lem.
nections
to
other
units,
Also
include
switch
positions,
operating
procedures,
voltage
readings,
and an
‘mation
you
think
might
be
helpful
Please
do
not
send
parts
for
testing,
unless
this
is
s
cally
requested
by
our
Consultants.
Hints:
Telephone
traffic
is
lightest
at
midweek
—
please
be
sure your
Manual and
notes
are
on
hand
when
you
call
acilties
are
also
available
for tele-
nal
assistance.
Heathkit
Electronic
Center
phone
or
“walk-in”
per
REPAIR
SERVICE
lable,
if
they are
needed,
to
repair
fe
been
modified,
soldered
‘cannot
be
accepted
for
Service
facilities are
av
your
completed
kit.
(Kits
that
hi
with
paste
flux
or
acid
core
solder,
repair.)
Ifit
is
convenient,
personally
deliver
your
kit
to
a
Heathkit
Electronic
Center.
For
warranty
parts
replacement,
sup-
ply
a
copy
of
the
invoice
or
sales
slip.
the
factory,
attach
a
letter
ation
directly
to
the
unit:
It
you
prefer
to
ship
your
kit
containing
the
following
int
*
Your name
and
address.
©
Date
of
purchase
and
invoice
number.
©
Copies
of
all
correspondence
relevant
to
the
service
of
the
©
A
brief
description
of
the
difficulty
‘*
Authorization
to
return
your
kit
COD
for
the
service
and
shipping
charges.
(This
will
reduce
the
possibilty
of
delay.)
eck
the
equipment
to
see
that
all
screws
and
parts
are
.d.
(Do
not
include
any
wooden
cabinets
or
color
telev
sion
picture
tubes,
as
these
are
easily
damaged
in
shipment.
Do
not
include
the
kit
Manual.)
Place
the
equipmentin
a
strong
carton
with
at
least
THREE
INCHES
of
esilient
packing
mate
rial
(shredded
paper,
excelsior,
etc.)
on
all
sides.
Use
addi
tional
packing
material
where
there
are
protrusions
(control
sticks,
large
knobs,
etc.).
If
the
unit
weighs
over
15
Ibs.,
place
this
carton
in
another
one
with
3/4”
of
packing
material
bet:
ween
the
two.
al
the
carton
with
reinforced
gummed
tape,
tie
it
with
a
strong
cord,
and
mark
it
“Fragile”
on
at
least
two
sides.
Re:
member,
the
carrier
will
not
accept
liability
for
shipping
dam
‘age
ifthe
unitis
insufficiently
packed.
Ship
by
prepaid
express,
United Parcel
Service,
or
insured
Parcel
Post
to:
Heath
Company
Service
Department
Benton
Harbor,
Michigan
49022