If applicable, software warranty and any instructions thereto will be provided to the Buyer sepa-
rately. If applicable, Heliospectra warrants that embedded software in the Product shall perform
substantially in accordance with the specications contained in the applicable Product manual
under normal authorized use and in accordance with instructions provided by Heliospectra.
In no event does Heliospectra warrant that the software is error free or that the Buyer will be
able to operate the software without problems or interruptions. Heliospectra does not give any
warranty for third party software (meaning herein software created by other parties than He-
liospectra) and Heliospectra shall not be liable for any damages possibly caused by failures in
third party software or caused by changes in the software by the Buyer or anyone other than an
authorized Heliospectra technician.
Heliospectra shall have no liability for any claim, suit or proceeding of infringement based on
(a) the use of other than the then latest release of software provided by Heliospectra, if such
infringement could have been avoided by the use of the latest available release of software or
(b) the use or combination of Product with software, hardware or other materials not provided,
not recommended or approved by Heliospectra.
6.2 Terms and conditions
Heliospectra requires that the installation of the Product is conducted by a licensed electrician
with adequate surge protection according to the requirements below. If the surge protection
requirement is not implemented, a proof of electrical quality reading must be performed by a
third party and presented as proof of adequate electrical quality.
6.2.1 Electrical Installation Quality
Requirements and Conditions
6.2.2 Surge Protection Requirements
NORTH AMERICA
Heliospectra requires that Products are installed with adequate surge protection according to
the IEEE 1100-2005 recommended practice for Powering and Grounding Electronic Equipment.
Considering that surges can originate from both internal and external sources, surge protection
devices (“SPDs”) are to be installed to provide maximum protection regardless of the source
location. The three zones include:
• The rst zone is at the service entrance where the most robust SPD is placed to divert
surges coming from external sources such as lightning. SPDs installed here are listed as
Type-1, SPD devices.
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