BATTERY WARRANTY PERIOD
1. 18 months from date of sale of vehicle or 20000 kms. or
2. 21 months from the date of charging (whichever is earlier).
3. 3 months idle period is allowed from the date of charging to date of sale on vehicle.
Terms and condition of warranty
1. Batteries are warranted against all defects in material and workmanship. Liability under this warranty is limited to making good of
defects rising solely from the use of faulty material or workmanship during manufacturing and developing under proper use.
The warranty commences from the date of delivery to the original purchase of the vehicle.
2. In the event of any complaint the battery is to be returned complete with electrolyte to nearest battery service station or any OEM
dealer. On inspection, battery would be returned or replaced.
3. This warranty card accompanies a battery sold as OEM fitment only. Claims should be supported with vehicle purchase invoice
to enable processing.
4. The warranty terms are subject to our overall agreement with the OEM.
5. The right to determine whether a battery needs repair or totally replacement lies with the company. In case where the battery is
replaced, the defective battery becomes the property of the company and no scrap rebate will be given for it. The warranty period on
the battery being repaired/replaced shall commence from the date of sale of the original battery as stated in the original warranty card.
6. All liabilities under this warranty will cease on the transfer of the battery to any party other than the original purchaser of the
vehicle/or to any vehicle. Other than that on which the battery was originally fitted and on the expiry of the warranty period as
mentioned above.
7. Recharging is not covered under the purview of this warranty and shall be billed as extra. However, FOC battery replacement/
repair includes cost of charging.
8. This warranty does not cover damage to the battery caused by faulty electrical systems, incorrect charging and filling, improper
handling of the battery by unauthorized dealers/auto electricians, maintenance, willfull abuse, destruction by fire, collusion, theft
or recharging.
9. Breakage of container and cover do not come under the purview of this warranty.
10. Adjudication and settlement of claim will take a couple of days as a battery has to be tested for the reported failure.
11. Extra fitment of horn, light etc., added after the purchase of the original vehicle will automatically render the warranty invalid.
12. If a battery which is not recommended is fitted on the vehicle then such battery will not carry any warranty.
13. The Octroi Duty and all local taxes which is leviable on the battery under repair or replacement will be borne by the customer.
14. Customers are deemed to have read, understood and agreed to these conditions at the time of purchase of the vehicle.
Hero MotoCorp Ltd.
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