HID FARGO DTC1500XE - 5.2 Printer Error Buttons

66 September 2017
System Overview—Troubleshooting PLT-03159, Rev A.0
24.Repeat Steps 9 through 22 for the appropriate number of color/overlay panels.
25.Either the card is ejected from the singled-sided printer or the card feed stepper engages to
queue the card for the flipper table for the dual-sided printer.
26.All stop.
5.2 Printer Error Buttons
The DTC1500 uses button messages rather than a display message system.
All Printers have two (2) buttons.
ON/OFF
Pause
1. The ON/OFF button is blue when the printer is ON. When the printer enters the Sleep
mode, the button LED is dimmed but still ON.
2. The Pause button illuminates as blue when the printer is capable of accepting a print job and
is not in an error state.
This button LED continues to stay illuminated while the printer is printing as long as there is not
an error.
This button LED is dimmed when the printer goes into Sleep mode.
3. When an error occurs, the Pause button blinks red.
4. Press the ON/OFF button when printer is in an error state to cause the action to be
canceled.
Note: If no other error occurs, the Pause button illuminates as blue.
5. Press the Pause button when printer is in an error state to cause the printer to retry.
Note: The button illuminates as blue and retries the failed action.
6. When downloading an upgrade file, both buttons are blue and blink.
7. When a printer display is not available, press or hold the buttons to access the internal tests.
 To print a card with the Printer Settings, press the Pause button and hold for 4+ seconds
when the printer is ready and idle.
 To print the Alignment or the Self Test, press and hold the Pause button during the
power-up sequence.