HID Fargo DTC4500 - Troubleshooting Error Messages

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Troubleshooting with the Error Message Table
Error Message Cause Solution
# 2
Head Move Error
# 3
Headlift Error
|contextid=201
This is a problem with the
Printhead Lift.
Reset the Printer and try again.
• If this problem persists, call for
technical assistance.
# 8
Head Sensor Error
|contextid=200
The Printhead
Temperature Sensor is not
functioning or is not
connected properly.
OR
The Printhead is not
cooling properly.
Reset the Printer and try again.
• If the problem persists, call for
technical assistance.
# 9
Reboot Required
Unspecified system error
detected by the Printer
Firmware.
Reset the Printer and try again.
• If this problem persists, call for
technical assistance.
# 25
Ribbon not Installed
|contextid=232
A Ribbon is not installed in
the Printer.
Install a Ribbon and retry.
DTC4500 Card Printer/Encoder User Guide
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