126
Phenomenon Cases not involving a machine defect
Reference 
page
The IR and 
RS-232C does 
not work on 
HDBaseT
TM 
connection.
The SAVING function is working.
Select NORMAL for STANDBY MODE item in the 
SETUP menu.
78
HDBaseT 
connection 
does not work.
The SAVING function is working.
Select NORMAL for STANDBY MODE item in the 
SETUP menu.
78
The connected equipment may not be supported by 
HDBaseT.
Refer to User's manual(detailed) for connection.
14
IR and LAN 
does not work 
via HDBaseT.
Check if the IR setting is OFF under HDBaseT.
EASY MENU > ADVANCED MENU > OPTION >  
SERVICE 
> REMOTE RECEIV.
95
Check if the LAN setting is HDBaseT.
EASY MENU > ADVANCED MENU > NETWORK > 
WIRED NETWORK
–
LAN does not 
work, if LAN is 
connected to 
the projector 
while having 
an input signal 
from HDBaseT.
Check if the LAN setting is HDBaseT.
EASY MENU > ADVANCED MENU > NETWORK > 
WIRED NETWORK
–
This projector is compatible with 100BASE-T only.
Check the specication of the connected equipments.
–
If the LAN cable is connected with the hub, try to change 
the connected port at the hub
–
If the LAN cable is connected directly to the computer, 
try to connect to other computer
–
No image is 
displayed via 
HDBaseT.
Check the LAN cable if it is CAT5e certied or higher.
–
Try to change the LAN cable.
–
If the LAN cable is connected with more than 3 extension 
connector, the transmission of 100 meters may fail.
–
Check if the extension connector is compatible with 
CAT5e.
All LAN cable and extension connector connected with 
HDBaseT port must be CAT5e certied. 
–
(continued on next page)
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continued)