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12. WARRANTY AND AFTER-SALES SERVICE
12.1 Limited Warranty
For information regarding warranty, refer to the HITACHI DSP-Series Warranty Policy.
12.2 After-Sales and Service
If you have a problem when using the product, read the section 4. “TROUBLESHOOTING,” carefully and examine the
problem by yourself. If you still cannot find the answer, contact your distributor and declare the following information:
● Model (TYPE)
● Serial Number (MFG. NO.)
｝
Check the nameplate on the product
● Total Operating Hours and Delivery Date
● Your Problem
● Customer’s Operation Interruption Condition
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