Honeywell CL30XC Service Manual

CONFIDENTIAL
Website: http://www.honeywellaircoolers.com
15
Troubleshooting Guide
The following troubleshooting guide is intended to address the most common symptoms and is by
no means exhaustive. If symptoms persist, call a qualified service provider. Only a certified
electrician should complete any electrical work. Unplug and disconnect the appliance from the
power source before attempting to troubleshoot any of the following symptoms.
Problem
Possible Cause
Solution
Humidity output minimal to
none
Water is below minimum water
level in water tank.
Turn off the unit. Follow
instruction to fill the water tank
with clean water.
Water pump is damaged.
Replace the water pump
according to the procedure
2.2.
Dust filter is dirty or has
residue.
Clean or replace filter.
Water color yellowish at
initial use
Color fasts from honeycomb
filter.
This is natural. After several
use, the water color will be
clean.
Abnormal noise inside the
product
Noise of water pump when
water not up-to min water level.
Turn off the product. Add
water, and then turn on the
product again.
Motor or blower problem.
Turn off and unplug the
product or change the main
motor according to the
procedure 2.4.
Remote control not
working
Signal path is obstructed
Clear signal path
No battery or low battery in the
remote control unit.
Check battery
Musty or unpleasant odor
Stale or stagnant water in water
tank.
Drain, flush and clean water
tank
Media mildewed or clogged.
Replace media according to
the procedure 2.1.
Not cooling
Pump is not turned on.
Check the water level and turn
on the pump by pressing
COOL button on the control
panel.
Low or no water.
Damaged water pump.
Replace the water pump
according to the procedure
2.2.
The unit does not throw
warm air
Heating element not working
Check if the HEAT function is
ON. Press HEAT button and
check the control panel
indicator. If the control panel
does not show the LED icon
for heat, possibly the PCB or
heater element may be
damaged.
NOTE: The form is only for reference. If any help, please call customer service.

Honeywell CL30XC Specifications

General

Noise level	- dB
Product color	Silver
Package depth	395 mm
Package width	502 mm
Package height	885 mm
Package weight	13800 g

Weight and Dimensions

Depth	352 mm
Width	458 mm
Height	856 mm
Weight	11300 g