Honeywell MS3780 Fusion Setup/Service Instructions

Site Visit
Page 16 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021
Site Visit
Passport System
PX5X Passport System
When a service call is required, take the following equipment to the site with you:
• New Scanner
• Serial Cable
• USB/RS-232 Converter
To service the scanner, proceed as follows:
1 Review “Phone Questions”. If the scanner does not work, proceed to step 2.
2 Perform “Test 1” on page 15 on the existing scanner. If the scanner fails the test, replace the
scanner. If the scanner passes the test, proceed to step 3.
3 Perform “Test 2” on page 15 on the existing scanner. If the scanner fails the test, proceed to
step 4.
4 Stop the Passport application software by using the System Maintenance toolbar. Restart the
Passport application software by using System Maintenance. Retest the scanner by performing
the
“Scanner Tests” on page 15. If the scanner fails, proceed to step 5 on page 16.
5 Place the new scanner on the counter. Perform the “Scanner Tests” on page 15. If the new
scanner passes the tests, install the new scanner on the counter. If the new scanner fails the
tests, proceed to step
6.
6 Replace the serial cable. Perform the “Scanner Tests” on page 15 with the existing scanner. 
If the scanner fails the test, proceed to step 7.
7 Replace the USB/RS-232 converter. Perform the “Scanner Tests” on page 15 with the existing
scanner. If the scanner fails the tests, repeat steps 1 on page 16 to 7 on page 16.
PC41/PC42 Passport System
When a service call is required, take the following equipment to the site with you:
• New Scanner
• RJ-45 to RS-232 Cable
• IBM Tailgate Board
To service the scanner, proceed as follows:
1 Review “Phone Questions” on page 15. If the scanner does not work, proceed to step 2.
2 Perform “Test 1” on page 15 on the existing scanner. If the scanner fails the test, replace the
scanner. If the scanner passes the test, proceed to step 3.

Honeywell MS3780 Fusion Specifications

General

Scan speed	1333 sec/page
Wavelength	650 nm
Decoding standards	1D, GS1
Dimensions (WxDxH)	189 x 65 x 73 mm
Standard interfaces	Keyboard wedge
Input voltage	5 V
Certification	FCC Part 15, ICES-003, EN55022 Class B
Product color	Black
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	-20 - 40 °C
Operating relative humidity (H-H)	5 - 95 %

Weight and Dimensions

Weight	195 g