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Message center messages
The Message Center at the top of the screen communicates Wi-Fi connection and
registration status. It also displays the MAC ID and MAC CRC for registering the
thermostat at mytotalconnectcomfort.com
Displayed before you begin Wi-Fi setup.
Displayed while connecting to the Wi-Fi network.
Displayed after connecting to the Wi-Fi network.
[Wi-Fi network name]
Displayed when connected to the Wi-Fi network.
Displayed when Wi-Fi connection is complete.
Displayed when the thermostat fails to establish a connection
to the Wi-Fi network.
Displayed when the thermostat is connected to the Wi-Fi
network but not registered at mytotalconnectcomfort.com
Displays the thermostat’s MAC ID and MAC CRC for
registering at mytotalconnectcomfort.com
[Found on your ID card]
[Found on your ID card]
Displayed when the thermostat is registered at
mytotalconnectcomfort.com
Displayed when the thermostat is removed from your Total
Connect Comfort account.
Wi-Fi signal strength. Displayed when the thermostat
is connected to the Wi-Fi network and registered at
mytotalconnectcomfort.com
Displayed if there is no Wi-Fi signal.
• Check another device to be sure Wi-Fi is working in your
home; if not, call your Internet Service Provider.
• Move the router.
• Restart the thermostat: remove it from the wallplate, wait
5 seconds, and snap it back onto the wallplate. Return to
Step 1 of Connecting to your Wi-Fi network.
Displayed if the home Wi-Fi password is entered incorrectly.
• Re-enter password for your home Wi-Fi network.
• Repeat setup process and confirm your password for your
home Wi-Fi network.
Displayed if no IP Address is supplied by the router.
• Wait for 30 minutes, connection can take several minutes.
If still no connection, remove thermostat from wallplate,
wait 5 seconds, and snap it back onto the wallplate.
• Verify your router is correctly setup to automatically give IP
addresses.
Displayed if there is no Wi-Fi signal.
• Make sure the Internet cable is plugged in.
• Reboot the router.
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