HotSpring HIGHLIFE ENVOY User Manual

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HIGHLIFE

®

COLLECTION

GRANDEE

™

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ENVOY

™

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VANGUARD

™

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ARIA

™

|

SOVEREIGN

™

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TRIUMPH

™

PRODIGY

™

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JETSETTER

™

LX

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JETSETTER

™

OWNER’S MANUAL 50HZ

Table of Contents

Other manuals for HotSpring HIGHLIFE ENVOY

Pre-Delivery Instructions20 pages

Questions and Answers:

B
Bethany BrownSep 8, 2025
What to do if my HotSpring HIGHLIFE ENVOY water is cloudy?
- A
  Alexander CollierSep 8, 2025
  Cloudy water in your HotSpring Hot Tub can be due to several factors: dirty filters, excessive oils or organic matter, improper sanitization, suspended particles, or overused water. You can try to clean the filters, shock the spa with sanitizer, add sanitizer, adjust the pH and/or alkalinity to the recommended range, or run the jet pumps and clean the filters. If none of these solve the problem, drain and refill the spa.
G
George BaxterSep 7, 2025
How do I remove scale from my HotSpring HIGHLIFE ENVOY Hot Tub?
- S
  Stephanie EllisSep 7, 2025
  Scale in your HotSpring Hot Tub is often due to high calcium content in the water, or total alkalinity and pH being too high. Adjust the total alkalinity and pH. If scale requires removal, drain the spa, scrub off the scale, refill the spa, and balance the water.
A
Alyssa BergSep 6, 2025
How to remove stains from my HotSpring HIGHLIFE ENVOY Hot Tub?
- B
  Breanna RoblesSep 6, 2025
  Stains in your HotSpring Hot Tub can be caused by low total alkalinity and/or pH, or high iron or copper in the source water. To address this, adjust the total alkalinity and/or pH. You can also use a metal deposit inhibitor.
B
Brian SanchezSep 5, 2025
How to get rid of musty odor in HotSpring HIGHLIFE ENVOY?
- A
  Alison PorterSep 5, 2025
  A musty odor in your HotSpring Hot Tub is usually caused by bacteria or algae growth. Shock the spa with sanitizer. If the problem is visible or persistent, drain, clean, and refill the spa.
K
Kathy KingSep 5, 2025
How to remove organic buildup or scum from my HotSpring Hot Tub?
- D
  Dawn PetersenSep 5, 2025
  Organic buildup or scum around your HotSpring Hot Tub is typically due to a build-up of oils and dirt. You can wipe off the scum with a clean rag. If the buildup is severe, drain the spa, use a spa surface and tile cleaner to remove the scum, and then refill the spa.
J
Joanne WalkerAug 23, 2025
Why is my HotSpring HIGHLIFE ENVOY Hot Tub not heating, even though the jets and light are working?
- L
  Lisa BaileyAug 25, 2025
  If your HotSpring Hot Tub isn't heating but the jets and light are on, with the green "Ready" and blue "Power" logos blinking, it could be due to an open integrated pressure switch or a tripped circulation pump thermal cut-off. Here's what to check: * Check for clogged filters. The integrated pressure switch will reset when water flow through the heater is restored. Call for service if the heater trips frequently. * Check for clogged filters or air locks in the plumbing. Disconnect power to the spa and allow the circulation pump to cool. The circulation pump thermal cut-off will reset when the pump has cooled and power is reapplied. Call for service if the circulation pump thermal cut-off trips frequently.
B
Brittany CurrySep 3, 2025
How to prevent algae growth in my HotSpring Hot Tub?
- J
  john77Sep 3, 2025
  Algae growth in your HotSpring Hot Tub is often due to high pH or low sanitizer levels. To prevent or eliminate algae: * Shock the spa with sanitizer and adjust the pH. * Shock the spa with sanitizer and maintain the appropriate sanitizer level.
B
Brittany PerezSep 2, 2025
What to do if my HotSpring HIGHLIFE ENVOY has a chlorine odor?
- D
  David ReevesSep 2, 2025
  If your HotSpring Hot Tub has a chlorine odor, it's likely due to a high chloramine level or low pH. You can fix this by shocking the spa with sanitizer and adjusting the pH to the recommended range.
R
Russell FloresSep 2, 2025
Why does my HotSpring HIGHLIFE ENVOY have eye irritation?
- A
  Andrew JonesSep 2, 2025
  Eye irritation in your HotSpring Hot Tub is often caused by low pH or low sanitizer levels. You can fix it by adjusting the pH and shocking the spa with sanitizer, maintaining the proper sanitizer level.
R
Robert TurnerSep 1, 2025
What to do if my HotSpring HIGHLIFE ENVOY has a water odor?
- K
  Karla RileySep 1, 2025
  If your HotSpring Hot Tub has a water odor, it's likely due to excessive organics, improper sanitization, or low pH. To resolve this: * Shock the spa with sanitizer. * Add sanitizer. * Adjust the pH to the recommended range.

HotSpring HIGHLIFE ENVOY Specifications

General

Seating Capacity	5-6
Jet Count	43
Pump	2-speed
Filtration	Tri-X
Cabinet Material	Everwood HD™
Control System	IQ 2020
Lighting	LED
Warranty	5-year shell warranty
Dimensions	7'8" x 7'8" x 38" (234 cm x 234 cm x 97 cm)

Summary

SAFETY INFORMATION

Important Safety Instructions

Crucial safety instructions that must be read and followed.

Avoiding Risks to Children

Safety guidelines to prevent child drowning and injury risks.

Avoiding Risks of Electrocution

Precautions to prevent electrical shock hazards.

Avoiding Risks of Hyperthermia

Dangers of prolonged immersion in hot water and symptoms of hyperthermia.

Avoiding Risks of Skin Burns

GETTING STARTED

Quick Start-Up Instructions

Step-by-step guide for initial spa setup and filling.

WATER QUALITY AND MAINTENANCE

Chemical Safety Guidelines

Guidelines for safe handling and use of spa chemicals.

Fundamentals of Water Maintenance

Water Maintenance Program

OPERATING INSTRUCTIONS

Wireless Remote Control

SPA CARE AND MAINTENANCE

Drain & Refill Instructions

Detailed steps for draining and refilling the spa.

Prevention of Freezing

Winterizing Your Spa

Filter Cartridges Removal & Cleaning

Steps for removing and cleaning the spa filter cartridges.

INSTALLATION INSTRUCTIONS

Site Preparation

Key considerations for choosing and preparing the spa's location.

Outdoor and Patio Installation

Deck Installation

Spa Leveling Instructions

Step-by-step guide for leveling the spa using shims.

Delivery Access

Ground Preparation

Recommended ground preparation and foundation types for spa installation.

SERVICE INFORMATION

RCD and High Limit Thermostat Troubleshooting

Troubleshooting power and heating issues related to RCDs/thermostats.

No-Fault Heater Information

Circulation Pump Issues

Acts Invalidating Warranty

Troubleshooting Guide

General troubleshooting guide for common spa problems.

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