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SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE
Problem Probable causes Solutions
Cloudy Water
• Dirtyfilters
• Excessiveoils/organicmatter
• Impropersanitization
• Suspendedparticles/organicmatter
• Overusedoroldwater
• Cleanfilters
• Shockspawithsanitizer
• Addsanitizer
• AdjustpHand/oralkalinitytorecommendedrange
• Runjetpump(s)andcleanfilters
• Drainandrefillthespa
Water Odor
• Excessiveorganicsinwater
• Impropersanitization
• LowpH
• Shockspawithsanitizer
• Addsanitizer
• AdjustpHtorecommendedrange
Chlorine Odor
• Chloramineleveltoohigh
• LowpH
• Shockspawithsanitizer
• AdjustpHtorecommendedrange
Musty Odor
• Bacteriaoralgaegrowth • Shockspawithsanitizer–ifproblemisvisibleorpersistent,drain,clean
and refill the spa
Organic buildup / scum ring
around spa
• Build-upofoilsanddirt • Wipeoffscumwithcleanrag–ifsevere,drainthespa,useaspa
surface and tile cleaner to remove the scum, and refill the spa
Algae Growth
• HighpH
• Lowsanitizerlevel
• ShockspawithsanitizerandadjustpH
• Shockspawithsanitizerandmaintainsanitizerlevel
Eye Irritation
• LowpH
• Lowsanitizerlevel
• AdjustpH
• Shockspawithsanitizerandmaintainsanitizerlevel
Skin Irritation / Rash
• Unsanitarywater
• Freechlorinelevelabove5ppm
• Shockspawithsanitizerandmaintainsanitizerlevel
• Allowfreechlorineleveltodropbelow5ppmbeforespause
Stains
• Totalalkalinityand/orpHtoolow
• Highironorcopperinsourcewater
• Adjusttotalalkalinityand/orpH
• Useametaldepositinhibitor
Scale
• Highcalciumcontentinwater–total
alkalinity and pH too high
• AdjusttotalalkalinityandpH–ifscalerequiresremoval,drainthespa,
scrub off the scale, refill the spa and balance the water
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Service Information