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TROUblESHOOTINg
Should you experience any problem, do not hesitate to contact your authorized Hot Spring
®
dealer. Here are some tips to help you to diagnose and
rectify some more common sources of trouble yourself, if you choose to do so.
GENERAL OPERATION TROUBLESHOOTING GUIDE
Problem Probable causes Solutions
Entire spa is inoperative
• Powerfailure
• GFCItripped
• Heaterhigh-limitthermostattripped
• Spalockactivated
• Checkpowersource
• ResetGFCI;callforserviceifitwillnotreset
• Disconnectpowerforatleastthirtysecondstoresetheaterhighlimit.Ifit
will not reset, check for clogged filter(s). If tripping continues, call for service.
• Deactivatespalock
Spadoesnotheat;jetsand
light operate (Ready and Power
indicators are blinking)
• Integratedpressureswitchopen
• Circulationpumpthermalcut-off
tripped
•
Check for clogged filter. Integrated pressure switch will reset when the flow
of water through the heater has been restored. Call for service if the heater
trips frequently.
• Checkforcloggedfilterorairlocksinplumbing.Disconnectpowertothe
spa, allow circulation pump to cool. Circulation pump thermal cut-off will
reset when pump has cooled and power is reapplied. Call for service if
circulation pump thermal cut-off trips frequently.
Jets weak or surging
• Spawaterleveltoolow
• Filter(s)clogged
• ClosedAirControllevers
• Addwater
• Cleanfilter
• OpenAirControllevers
Light(s) inoperative
• Spalockactivated
• Light,wiringorassemblyisfaulty
• Deactivatespalock
• Callforservice
Power indicator blinking (Entire spa
inoperative)
• Spawaterleveltoolow
• Filter(s)clogged
• ClosedAirControllevers
• Disconnectpowerforatleastthirtysecondstoresetheaterhighlimit.Ifit
will not reset, check for clogged filter(s). If tripping continues, call for service.
Ready indicator blinking
• Temperaturesensorproblem • Disconnectpowerforatleastthirtyseconds.Ifblinkingcontinues,callfor
service.
Blue Logo "Power" indicator
blinking
• Heater high-limit thermostat tripped • Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset,
check for clogged filters. If tripping continues, call for service.
Green Logo "Ready" indicator
blinking
• Temperature sensor problem • Disconnect power for at least thirty seconds. If blinking continues, call for service.
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Service Information