TROUBLESHOOTING
STANDARD USER MANUAL 27
Error Code Problem Possible solution
12 SSR too hot The solid-state relay is too hot. Clean
the inlet filter at the bottom of the panel.
Contact authorized service personnel.
13 Generator too hot The temperature of the steam generator
is higher than 130°C. If the error recurs,
contact authorized personnel to descale.
14 Fan running too slow Check inlet filter at the bottom of
the panel. If the error recurs, contact
authorized service personnel.
16 IO board too hot Contact authorized service personnel.
19 Internal defect An internal software error occurred.
Restart the oven.
20 Internal defect A communication failure occurred
between the computer and the IO board.
Contact authorized service personnel.
21 Invalid program You have chosen a program that is not
supported by the oven.
22 Programme interrupted A program in progress was interrupted
because of a power supply interruption.
The power supply interruption lasted
so long that the program cannot be
restarted.
24 Draining failure The steam generator could not be
emptied during flushing. The level
sensor reports high water level when the
generator is emptied. Contact authorized
service personnel.
25 ClimaOptima The ClimaOptima function has not been
calibrated. Go to the service menu to
calibrate.
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