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1  Getting started 
Read this chapter to learn about safety information and where to find additional HP resources. 
Important safety information 
Carefully read the cautions and notes within this document to minimize the risk of personal injury 
to service personnel. The cautions and notes are not exhaustive. Proper service methods are 
important to the safe, reliable operation of equipment. Improper service methods can damage 
equipment. 
The service procedures recommended and described in this service manual provide effective 
methods of performing service operations. Service engineers should have prior repair knowledge 
and experience as well as appropriate training for the product before performing service 
procedures. 
●  Be sure your working environment is dry and clean and meets all government safety 
requirements. 
●  Be sure that other persons are safe while you are servicing the product. 
●  Do not perform any action that can cause a hazard to the customer or make the 
product unsafe. 
●  Use proper safety devices to ensure your personal safety. 
●  Always use approved tools and test equipment for servicing. 
●  Never assume the product’s power is disconnected from the main power supply. Check 
that it is disconnected before opening the product’s cabinet. 
●  Modules containing electrical components are sensitive to electrostatic discharge 
(ESD). Follow ESD safety procedures while handling these parts. 
●  Some products contain more than one battery. Do not disassemble or expose a battery 
to high temperatures, such as throwing into fire, or the battery may explode. 
●  Refer to government requirements for battery recycling or disposal.
 
This information provides general service information for the monitor. Adherence to the 
procedures and  precautions is essential for proper service. 
 
 
IMPORTANT: Only trained service personnel who are familiar with this HP product should perform 
service or maintenance for it. Before performing any service or maintenance, personnel must 
read the important safety information. 
 
 
IMPORTANT: You must disconnect the power cord from the power source before opening the 
monitor to  prevent component damage.