Grounding the work area ................................................................................................................... 28
Recommended materials and equipment ........................................................................................ 28
Packaging and transporting guidelines .............................................................................................................. 29
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 30
Component replacement procedures .................................................................................................................. 30
Preparation for disassembly ............................................................................................................. 30
Bottom cover ..................................................................................................................................... 31
Battery ............................................................................................................................................... 33
WLAN module .................................................................................................................................... 34
WWAN module ................................................................................................................................... 36
Solid-state drive ................................................................................................................................ 38
Memory module ................................................................................................................................ 40
6 Removal and replacement procedures for authorized service provider parts .................................................... 42
Component replacement procedures .................................................................................................................. 42
Preparation for disassembly ............................................................................................................. 42
Display assembly ............................................................................................................................... 43
RTC battery ........................................................................................................................................ 45
NFC module ....................................................................................................................................... 46
TouchPad ........................................................................................................................................... 47
Card reader board .............................................................................................................................. 48
NFC interface board (models without a card reader) ........................................................................ 49
Fan ..................................................................................................................................................... 50
Heat sink ............................................................................................................................................ 51
System board .................................................................................................................................... 53
Speakers ............................................................................................................................................ 57
Fingerprint sensor board .................................................................................................................. 58
Power button board .......................................................................................................................... 59
Top cover with keyboard ................................................................................................................... 60
7 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 61
Using Computer Setup ......................................................................................................................................... 61
Starting Computer Setup .................................................................................................................. 61
Navigating and selecting in Computer Setup ................................................................................... 61
Restoring factory settings in Computer Setup ................................................................................. 61
Updating the BIOS ............................................................................................................................. 62
Determining the BIOS version ......................................................................................... 62
Downloading a BIOS update ........................................................................................... 62
Changing the boot order using the f9 prompt .................................................................................. 63
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