Helpful hints ........................................................................................................................................................ 68
Solving general problems .................................................................................................................................... 69
Solving power problems ...................................................................................................................................... 72
Solving hard drive problems ................................................................................................................................ 73
Solving media card reader problems ................................................................................................................... 76
Solving display problems .................................................................................................................................... 77
Solving audio problems ....................................................................................................................................... 81
Solving printer problems ..................................................................................................................................... 83
Solving keyboard and mouse problems .............................................................................................................. 84
Solving hardware installation problems ............................................................................................................. 85
Solving network problems .................................................................................................................................. 87
Solving memory problems .................................................................................................................................. 89
Solving CD-ROM and DVD problems .................................................................................................................... 90
Solving USB ash drive problems ........................................................................................................................ 92
Solving front panel component problems .......................................................................................................... 93
Solving Internet access problems ....................................................................................................................... 93
Solving software problems .................................................................................................................................. 94
6 Computer Setup (F10) Utility ........................................................................................................................ 96
Computer Setup (F10) Utilities ............................................................................................................................ 96
Using Computer Setup (F10) Utilities ................................................................................................ 96
Computer Setup–Main ....................................................................................................................... 98
Computer Setup—Security ............................................................................................................. 100
Computer Setup—Advanced .......................................................................................................... 103
Computer Setup—UEFI Drivers ...................................................................................................... 108
Recovering the Conguration Settings ............................................................................................................. 108
7 POST error messages and diagnostic front panel LEDs and audible codes ....................................................... 109
POST numeric codes and text messages .......................................................................................................... 109
Interpreting system validation diagnostic front panel LEDs and audible codes .............................................. 114
8 Password security and resetting CMOS ........................................................................................................ 116
Resetting the password jumper ........................................................................................................................ 116
Clearing and resetting the BIOS ........................................................................................................................ 118
9 Using HP PC Hardware Diagnostics .............................................................................................................. 119
Using HP PC Hardware Diagnostics Windows (select products only) ............................................................... 119
Downloading HP PC Hardware Diagnostics Windows ..................................................................... 119
Downloading the latest HP PC Hardware Diagnostics Windows version ..................... 120
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