EasyManuals Logo

HP EliteOne 800 G2 User Manual

HP EliteOne 800 G2
178 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #115 background imageLoading...
Page #115 background image
If you have installed an operating system other than the factory-installed operating system, check to be
sure that it is supported on the system.
If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded
video on some models only) and a single monitor, the monitor must be plugged into the monitor
connector on the source selected as the primary VGA adapter. During boot, the other monitor connectors
are disabled and if the monitor is connected into these ports, the monitor will not function. You can
select which source will be the default VGA source in Computer Setup.
CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the
system board. You must disconnect the power cord from the power source before opening the computer to
prevent system board or component damage.
Solving general problems
You may be able to easily resolve the general problems described in this section. If a problem persists and you
are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact an
authorized dealer or reseller.
WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system
board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect
the power cord from the wall outlet and allow the internal system components to cool before touching.
Cannot access the Computer Setup (F10) Utility when booting the computer.
Cause Solution
The Computer Setup (F10) Utility is set to “fast boot” causing the
F10 access screen to display too briey when booting the
computer.
Before turning on the computer, press and hold F10. Turn on the
computer and continue to hold F10 until the Computer Setup
(F10) Utility is displayed.
- or –
Follow the Windows instructions for rebooting the computer into
the Computer Setup (F10) Utility.
Computer appears locked up and will not turn o when the power button is pressed.
Cause Solution
Software control of the power switch is not functional. 1. Press and hold the power button for at least four seconds
until the computer turns o.
2. Disconnect the power cord from the electrical outlet.
Computer will not respond to keyboard or mouse.
Cause Solution
Computer is in Sleep state. To resume from Sleep state, press the power button.
CAUTION: When attempting to resume from Sleep state, do not
hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
System has locked up. Restart computer.
Solving general problems 105

Table of Contents

Other manuals for HP EliteOne 800 G2

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the HP EliteOne 800 G2 and is the answer not in the manual?

HP EliteOne 800 G2 Specifications

General IconGeneral
Screen shapeFlat
Display diagonal23 \
Touch technologyMulti-touch
Native aspect ratio16:9
Detachable displayNo
Intel segment taggingEnterprise
Storage drive interfaceSerial ATA
Tcase71 °C
Bus typeDMI3
SteppingR0
Processor codeSR2BX
Processor cache6 MB
Processor cores4
Processor modeli5-6500
System bus rate8 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-6500 Desktop series
Processor socketLGA 1151 (Socket H4)
Processor codenameSkylake
Processor frequency3.2 GHz
Processor cache typeSmart Cache
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.6 GHz
Processor operating modes64-bit
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)65 W
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor1.35 V
Memory channels supported by processorDual
Memory clock speeds supported by processor2133, 1333, 1600, 1866 MHz
Memory bandwidth supported by processor (max)34.1 GB/s
Maximum internal memory supported by processor64 GB
SSD interfaceSATA
Storage mediaSSD
Optical drive typeDVD Super Multi
Total storage capacity256 GB
Compatible memory cardsNot supported
Number of storage drives installed1
Memory slots2
Internal memory8 GB
Memory slots typeSO-DIMM
Memory clock speed2133 MHz
Internal memory typeDDR4-SDRAM
Maximum internal memory32 GB
Memory layout (slots x size)2 x 4 GB
On-board graphics card ID1912
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 530
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1050 MHz
Number of displays supported (on-board graphics)3
Product colorSilver
Country of originChina
Product typeAll-in-One PC
Motherboard chipsetIntel® Q170
Wi-Fi standardsWi-Fi 4 (802.11n)
Ethernet LAN data rates10, 100, 1000 Mbit/s
AC adapter power160 W
USB 2.0 ports quantity0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity6
Sustainability certificatesENERGY STAR
Scalability1S
Processor ARK ID88184
Processor package size37.5 x 37.5 mm
Supported instruction setsSSE4.2, AVX 2.0, SSE4.1
Thermal solution specificationPCG 2015C
Intel Stable Image Platform Program (SIPP) version1.00
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)58.9 mm
Width (with stand)567.1 mm
Height (with stand)392.7 mm
Weight (with stand)7340 g

Related product manuals