MSR maintenance
To clean the MSR (magnetic stripe reader), swipe a standard cleaning card through the MSR a couple of times.
You can order a standard cleaning card online. You can also put a thin oil-free cloth around a credit card.
Cleaning the printer
Because of the way the printer sits while in use, it is likely there is a buildup of paper and other debris from
the knife. HP recommends that you keep the printer in working order by periodically cleaning the debris from
the printer.
To clean the printer, open the cover, remove the paper roll, and then use a can of compressed air to blow the
debris out from the bottom plate where it accumulates.
Cleaning I/O ports
The mobility system has a series of ports. Dust and debris can collect in these ports, which can reduce
connectivity and performance. Use a battery-powered vacuum to remove any debris that has accumulated in
and around these ports.
Updating drivers and rmware
HP recommends that you regularly download and install the latest drivers and rmware updates to help
enhance system performance, resolve known issues, and avoid replacing parts unnecessarily.
Go to http://www.hp.com/support to download and install the latest drivers and BIOS updates for your
specic Retail Point of Sale model.
Shipping preparation
Follow these suggestions when preparing to ship the mobility system:
1. Back up the hard drive les. Be sure that the backup media is not exposed to electrical or magnetic
impulses while stored or in transit.
NOTE: The hard drive locks automatically when the mobility system power is turned o.
2. Remove and store all removable media.
3. Turn o the mobility system and external devices.
4. Disconnect the power cord from the AC outlet, and then from the mobility system.
5. Disconnect the mobility system components and external devices from their power sources, and then
from the mobility system.
6. Pack the mobility system components and external devices in their original packing boxes or similar
packaging with suicient packing material to protect them.
MSR maintenance 45
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