Service Charge
There is a
standard
repair charge for
out-of-warranty
service. The
Calculator Service
Center
(listed
on
the
inside
of
the
back cover) can
tell you
how
much
this charge is. The full charge is subject to
the
customer's local sales
or
value-added
tax wherever applicable.
Calculator products
damaged
by
accident
or
misuse are
not
covered
by
the
fixed service charges. In these cases, charges are individually
determined
based
on
time
and
material.
Shipping Instructions
If
your calculator requires service,
ship
it to
the
nearest
authorized
service center
or
collection point.
(You
must
pay
the
shipping
charges
for delivery to
the
service center,
whether
or
not
the
calculator is
un-
der
warranty.)
Be
sure to:
• Include your
return
address
and
description of
the
problem.
• Include proof of purchase date if
the
warranty
has
not
expired.
• Include a purchase order, check, or credit card number plus expira-
tion date (VISA
or
MasterCard) to cover the standard repair charge.
• Ship
the
calculator
in
adequate
protective packaging to prevent
damage. Such
damage
is
not
covered
by
the
warranty, so we rec-
ommend
that
you insure
the
shipment.
•
Pay
the
shipping
charges for delivery to
the
Hewlett-Packard
ser-
vice center,
whether
or
not
the
calculator is
under
warranty.
Warranty on
Service
Service is
warranted
against defects
in
materials
and
workmanship
for
90 days from
the
date
of
service.
294
A:
Assistance,
Batteries,
and
Service