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Contents
Preparing for installation ················································································· 1
Safety recommendations ··································································································································· 1
Safety symbols ··········································································································································· 1
General safety recommendations ·············································································································· 1
Electricity safety ········································································································································· 1
ESD prevention ·········································································································································· 2
Examining the installation site ···························································································································· 2
Temperature and humidity ························································································································· 2
Cleanliness ················································································································································· 2
Cooling ······················································································································································· 3
EMI ····························································································································································· 3
Lightning protection ···································································································································· 3
Installation accessories and tools ·············································································································· 4
Pre-installation checklist ···································································································································· 5
Installing the router ························································································· 7
Installation prerequisites ···································································································································· 7
Installation flowchart ·········································································································································· 7
Installing the router ············································································································································ 8
Mounting the router on a workbench ·········································································································· 8
Mounting the router on a wall ····················································································································· 9
Installing the router in a rack ···················································································································· 10
Grounding the router ································································································································ 12
Installing a 4G SIM card (JH296A/JH297A/JH298A/JH299A) ········································································· 14
Installing a 4G SIM card (JH373A) ·················································································································· 14
Installing a Micro SD card ································································································································ 17
Installing a 4G antenna ···································································································································· 18
Connecting a 4G antenna extension cable to a 4G router ··············································································· 19
Installing a WLAN antenna ······························································································································ 19
Connecting Ethernet interface cables ······································································································ 20
Connecting the console cable and setting terminal parameters ······························································ 20
Connecting the power cord ······················································································································ 21
Verifying the installation ··························································································································· 22
Accessing the router for the first time ·············································································································· 22
Powering on the router ····························································································································· 22
Observing the startup process ················································································································· 22
Power-on check ······································································································································· 23
Configuring basic settings for the router ·································································································· 24
Troubleshooting ···························································································· 25
Power supply failure ········································································································································· 25
Symptom ·················································································································································· 25
Solution ···················································································································································· 25
No display on the configuration terminal ·········································································································· 25
Symptom ·················································································································································· 25
Solution ···················································································································································· 25
Garbled display on the configuration terminal ·························································································· 26
No response from the serial port ······················································································································ 26
Symptom ·················································································································································· 26
Solution ···················································································································································· 26
3G/4G SIM card and 4G antenna failures ········································································································ 26
Symptom ·················································································································································· 26
Solution ···················································································································································· 26
Restoring the factory settings ·························································································································· 27
Scenario 1 ················································································································································ 27
Scenario 2 ················································································································································ 27
Scenario 3 ················································································································································ 27
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