Vertical lines
●
The photosensitive drum inside the print cartridge has
probably been scratched. Install a new HP print cartridge.
See
Changing the print cartridge on page 51 for instructions.
Gray background
●
Decrease the print density setting through printer
properties. This decreases the amount of background
shading. See
Printer properties (driver) on page 8.
●
Change the media to a lighter basis weight. See
Printer
media considerations on page 11 for more information.
●
Check the printer's environment. Very dry (low humidity)
conditions can increase the amount of background shading.
●
Install a new HP print cartridge. See
Changing the print
cartridge on page 51 for instructions.
Toner smear
●
If toner smears appear on the leading edge of the media,
the media guides might be dirty. Wipe the media guides with
a dry, lint-free cloth. See
Cleaning the printer on page 40 for
more information.
●
Check the media type and quality.
●
Install a new HP print cartridge. See
Changing the print
cartridge on page 51 for instructions.
●
The fuser temperature might be too low. In your printer
driver, make sure that the appropriate media type is
selected.
64 Chapter 4 Problem solving ENWW
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