Page skew
●
Make sure that the media is loaded correctly and the media
guides are not too tight or too loose against the media
stack. See
Loading media into the input trays on page 24 for
more information.
●
The input bin might be too full. See
Loading media into the
input trays on page 24 for more information.
●
Check the media type and quality. See
Printer media
considerations on page 11 for more information.
Curl or wave
●
Check the media type and quality. Both high temperature
and humidity cause media to curl. See
Printer media
considerations on page 11 for more information.
●
The media might have been in the input tray too long. Turn
over the stack of media in the tray. Also, try rotating the
media 180° in the input tray.
●
The fuser temperature might be too high. In your printer
driver, make sure that the appropriate media type is
selected. If the problem persists, select a media type that
uses a lower fuser temperature, such as transparencies or
light media.
Wrinkles or creases
●
Make sure that media is loaded properly. See
Loading media
into the input trays on page 24 for more information.
●
Check the media type and quality. See
Printer media
considerations on page 11 for more information.
●
Turn over the stack of media in the tray. Also, try rotating
the media 180° in the input tray.
●
For envelopes, this can be caused by air pockets inside the
envelope. Remove the envelope, flatten the envelope, and
try printing again.
66 Chapter 4 Problem solving ENWW
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