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HP M24fwa - User Manual

HP M24fwa
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Maintenance and Service Guide
M24fwa model
M45738
M27fwa model
M45741
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP M24fwa Specifications

General IconGeneral
Colorceramic white, white
Screen Typelcd
Tiltableyes
Touch Screenno
Webcamno
OS Compatibilitynot applicable
Screen Size23.8 inches
Panel Typeips
Aspect Ratio16:9
Resolution1920 x 1080
Native Resolution1920 x 1080
Refresh Rate75hz
Horizontal Viewing Angle178 degrees
Vertical Viewing Angle178 degrees
Response Time5 milliseconds
Brightness300 candela per square meter
Contrast Ratio1000:1
Synchronizationfreesync (amd adaptive sync), not applicable
Horizontal Scan Rate86 kilohertz
HDRno
Built-In Speakersyes
HDMI Ports1
USB Type B Ports0
Display Port Inputs0
Mini Display Port0
VGA Ports1
DVI0
Thunderbolt Ports0
Voice Assistantnot applicable
Height with Stand12.42 inches
Width with Stand21.09 inches
Depth without Stand6.97 inches
Height without Stand15.62 inches
Net Weight without Stand5.5 pounds

Summary

Getting started

Important safety information

Read cautions and notes to minimize risk of personal injury during service operations and ensure safe equipment operation.

Important service information and precautions

Guidelines for professional service technicians regarding repairs, solder use, and component replacement.

ERP Lot5 requirement

Requirements for professional repairers regarding technical competence and insurance for electronic display repairs.

RoHS (2002;95;EC) requirements

Legal requirement for electrical and electronics products sold in the EU, concerning hazardous substances.

General descriptions

Overview of service levels: cosmetic/appearance/alignment and circuit board/standard parts replacement.

Firmware updates

Information on obtaining firmware updates for the monitor from the HP support website.

Before returning the repaired product to the customer

Procedure for performing an AC leakage current check on exposed metallic parts before product return.

Monitor features

Features

Overview of monitor capabilities including screen size, resolution, display technology, and viewing angles.

Front components

Illustration and table identifying and describing the components on the front of the monitor.

Rear components

Locating the serial number and product number

Information on finding the serial and product numbers on the monitor for support purposes.

Illustrated parts catalog

How to order parts

Removal and replacement procedures

Preparation for disassembly

Steps to prepare for monitor disassembly, including reading safety info and gathering tools.

Rear Cover

Instructions for removing the rear cover of the monitor after initial preparation.

Connector repair

HDMI connector P200;P300

Procedure for repairing the HDMI connector (P200/P300) on the main board.

VGA connector P100

Procedure for repairing the VGA connector (P100) on the main board.

Function test

Support and troubleshooting

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