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HP M27h User Manual

HP M27h
24 pages
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Maintenance and Service Guide
M27h model
N28341
M24h model
N28338
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HP M27h Specifications

General IconGeneral
Color depth8 bit
Color gamut99 %
Screen shapeFlat
Pixel density82 ppi
Display diagonal27 \
Surface hardness3H
Anti-glare screenYes
Native aspect ratio16:9
Maximum refresh rate75 Hz
Contrast ratio (typical)1000:1
Display number of colors16.7 million colors
Display diagonal (metric)68.6 cm
Display brightness (typical)300 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version1.4
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Energy efficiency scaleA to G
Power consumption (max)23 W
Power consumption (off)0.3 W
Power consumption (standby)0.5 W
Power consumption (typical)16 W
Operating temperature (T-T)5 - 35 °C
Operating relative humidity (H-H)5 - 95 %
Package depth126 mm
Package width690 mm
Package height430 mm
Package weight6890 g
Tilt angle range-5 - 25 °
Height adjustment100 mm
Product colorBlack
Country of originChina
Market positioningHome
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)212.2 mm
Width (with stand)607.9 mm
Height (with stand)500.3 mm
Weight (with stand)4150 g
Depth (without stand)34.2 mm
Height (without stand)356 mm

Summary

Getting Started

Important Safety Information

Essential safety precautions to prevent injury and equipment damage during service operations.

Service Precautions and Guidelines

Professional repair standards, handling high voltage, and soldering best practices.

Firmware Updates

Information on obtaining and applying monitor firmware updates via support.hp.com.

Post-Repair Checks

Procedures for AC leakage current checks before returning the product to the customer.

Monitor Features

Monitor Features Overview

Details on display size, resolution, panel type, and viewing angles.

Front Components Identification

Identification and function of buttons and lights on the monitor's front panel.

Rear Components Identification

Identification of ports and connectors on the monitor's rear panel.

Serial and Product Number Location

Guidance on finding serial and product numbers on monitor labels for support.

Illustrated Parts Catalog

M24h Parts Identification

Visual guide and list of internal components for the M24h model.

M27h Parts Identification

Visual guide and list of internal components for the M27h model.

Ordering Replacement Parts

Removal and Replacement Procedures

Preparation for Disassembly

Steps and materials needed for safe and effective monitor disassembly.

Base Stand Removal

Step-by-step instructions for detaching the base stand from the monitor.

Back Cover Removal

Procedures for removing the monitor's back cover and internal cables.

Middle Frame Screw Removal

Instructions for removing screws securing the monitor's middle frame.

Connector Repair

HDMI and VGA Connector Identification

Location and identifiers for HDMI and VGA connectors on main boards for M24h and M27h.

HDMI Connector Repair Procedure

Steps for desoldering and replacing the HDMI connector (P200/P300).

VGA Connector Repair Procedure

Steps for desoldering and replacing the VGA connector (P100).

Function Testing

HDMI and VGA Function Testing

Methods to test HDMI and VGA connectivity and image display using external devices.

Support and Troubleshooting

Common Problem Solving

Table of common issues, causes, and solutions for monitor problems.

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