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HP M24FD User Manual

HP M24FD
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Maintenance and Service Guide
M24fd model
M75605
M27fd model
M31383
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

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HP M24FD Specifications

General IconGeneral
Color gamut99 %
Pixel pitch0.275 x 0.275 mm
Screen shapeFlat
Pixel density93 ppi
Backlight typeEdge LED
Display diagonal23.8 \
Surface hardness3H
Anti-glare screenYes
Display technologyLED
Native aspect ratio16:9
Vertical scan range48 - 75 Hz
Maximum refresh rate75 Hz
Contrast ratio (typical)1000:1
Display number of colors-
Display brightness (typical)300 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)117 W
Power consumption (standby)0.5 W
Power consumption (typical)27 W
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 80 %
Cables includedAC, HDMI, USB Type-C
HDMI version1.4
USB Type-A downstream ports quantity2
Package depth121 mm
Package width610 mm
Package height399 mm
Package weight5100 g
Tilt angle range-5 - 25 °
Product colorSilver
Market positioningHome
Depth34 mm
Height315.6 mm
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)39.68 mm
Width (with stand)53.58 mm
Height (with stand)17.72 mm
Weight (with stand)2600 g
Depth (without stand)3.4 mm
Width (without stand)535.8 mm
Height (without stand)31.56 mm

Summary

Getting Started

Important safety information

Carefully read cautions and notes to minimize risk of personal injury and ensure safe operation. Follow ESD procedures.

Important service information and precautions

Repair by professional technicians. Observe high voltage areas, use lead-free solder, and match capacitor specs.

ERP Lot5 requirement

Professional repairers need technical competence, compliance with regulations, and liability insurance for repairs.

RoHS (2002/95/EC) requirements

Products sold in EU must meet RoHS directive. Replacement parts must comply if original parts are RoHS compliant.

General descriptions

Provides general information. Two levels of service: cosmetic/appearance/alignment and circuit board/standard parts replacement.

Firmware updates

Firmware updates are available at support.hp.com. Update if posted; otherwise, not needed.

Before returning the repaired product to the customer

Perform AC leakage current check on exposed metallic parts to ensure safety. Repair if measurements are outside limits.

Monitor Features

Features

Details monitor features like screen size, display technology, connectivity options, and software.

Front components

Identifies and describes components located on the front of the monitor, including buttons and ports.

Rear components

Identifies and describes components located on the rear of the monitor, including ports and slots.

Locating the serial number and product number

Explains where to find the serial and product numbers on the monitor's labels for identification and support.

Removal and Replacement Procedures

Preparation for disassembly

Use this information to properly prepare to disassemble and reassemble the monitor. Ensure correct equipment and materials.

Rear Cover

Provides steps to remove the Rear Cover of the monitor, following preparation and safety guidelines.

Connector repair

Procedure for repairing HDMI, DisplayPort, and audio connectors on the main board.

Function test

Confirms that all functions are working correctly after repair, including image and sound tests.

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