Recommended materials and equipment ........................................................................................ 24
Cleaning your computer ...................................................................................................................................... 25
Enabling HP Easy Clean (select products only) ................................................................................. 25
Removing dirt and debris from your computer ................................................................................ 25
Cleaning your computer with a disinfectant ..................................................................................... 26
Caring for wood veneer (select products only) ................................................................................. 27
Packaging and transporting guidelines .............................................................................................................. 27
Accessing support information ........................................................................................................................... 27
5 Removal and replacement procedures for authorized service provider parts .................................................... 29
Component replacement procedures .................................................................................................................. 29
Preparation for disassembly ............................................................................................................. 29
Bottom cover ..................................................................................................................................... 29
Battery ............................................................................................................................................... 31
Solid-state drive ................................................................................................................................ 32
Speakers ............................................................................................................................................ 33
WLAN module .................................................................................................................................... 34
Touchpad ........................................................................................................................................... 36
Fingerprint reader ............................................................................................................................. 37
Fan ..................................................................................................................................................... 37
Heat sink ............................................................................................................................................ 38
Light bar ............................................................................................................................................ 39
Audio board ....................................................................................................................................... 40
USB door ............................................................................................................................................ 41
System board .................................................................................................................................... 42
Power connector cable ...................................................................................................................... 44
Display assembly ............................................................................................................................... 45
Top cover with keyboard ................................................................................................................... 51
6 Using Setup Utility (BIOS) ............................................................................................................................. 53
Starting Setup Utility (BIOS) ................................................................................................................................ 53
Updating Setup Utility (BIOS) .............................................................................................................................. 53
Determining the BIOS version ........................................................................................................... 53
Preparing for a BIOS update .............................................................................................................. 54
Downloading a BIOS update ........................................................................................... 54
Installing a BIOS update .................................................................................................. 54
7 Backing up, restoring, and recovering ........................................................................................................... 56
Backing up information and creating recovery media ........................................................................................ 56
Using Windows tools for backing up ................................................................................................. 56
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