Recommended materials and equipment ........................................................................................ 32
Packaging and transporting guidelines .............................................................................................................. 33
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 34
Component replacement procedures .................................................................................................................. 34
Preparation for disassembly ............................................................................................................. 34
Battery Safe mode ............................................................................................................................ 34
Battery ............................................................................................................................................... 35
Bottom cover ..................................................................................................................................... 36
SIM card ............................................................................................................................................. 37
Memory modules ............................................................................................................................... 38
WLAN/Bluetooth combo card ............................................................................................................ 39
WWAN module ................................................................................................................................... 41
M.2 solid-state drive ......................................................................................................................... 43
Hard drive .......................................................................................................................................... 44
Speaker assembly ............................................................................................................................. 46
Fan ..................................................................................................................................................... 47
Heat sink ............................................................................................................................................ 48
Power/USB board .............................................................................................................................. 50
Touchpad assembly ........................................................................................................................... 51
Fingerprint sensor assembly ............................................................................................................ 52
Card reader board .............................................................................................................................. 54
RTC battery ........................................................................................................................................ 56
System board .................................................................................................................................... 57
Display assembly, touch models ...................................................................................................... 61
Display assembly, nontouch models ................................................................................................ 69
Power connector cable ...................................................................................................................... 80
Keyboard/top cover ........................................................................................................................... 81
6 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 83
Using Computer Setup ......................................................................................................................................... 83
Starting Computer Setup .................................................................................................................. 83
Navigating and selecting in Computer Setup ................................................................................... 83
Restoring factory settings in Computer Setup ................................................................................. 83
Updating the BIOS ............................................................................................................................. 84
Determining the BIOS version ......................................................................................... 84
Downloading a BIOS update ........................................................................................... 84
Changing the boot order using the f9 prompt .................................................................................. 85
TPM BIOS settings (select products only) ........................................................................................................... 85
Using HP Sure Start (select products only) ......................................................................................................... 86
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